Customers generally praised the freshness and taste of the food, particularly the pitas and falafel, although some noted inconsistencies in portion sizes and ingredient distribution.
Service
Many reviews highlighted friendly and quick service, especially under new ownership, though there were complaints about order accuracy and long wait times.
Cleanliness
The restaurant was frequently described as clean and well-maintained, contributing positively to the overall dining experience.
Pricing
Several customers felt that the prices were high relative to portion sizes, with some expressing dissatisfaction over perceived value for money.
Atmosphere
There were mixed feelings about the atmosphere, with some enjoying the vibe under new ownership, while others criticized the limited dining options and noise levels.
JR
Jaclyn Rupert
Dec 23, 2025
3.0
Super greek pita was a little small for the price, but the flavor of the meat and sauce was good. Disproportionate amount of lettuce and sauce compared to the meat, and very few olives, cucumber, tomato and feta. Employee was friendly and food was out very quickly- less than 3 minutes after order I'd estimate. Plenty of parking available.
TS
Teri S
Dec 20, 2025
5.0
Delicious food and friendly service.
TM
Tracy Misener
Nov 25, 2025
5.0
Wonderful service and the best pita I have had! Will be back ❤️
PP
Peter
Nov 11, 2025
1.0
$10 gift card expired. They 'upgraded to a free pita.' Then charged me
JJ
JR
Nov 7, 2025
5.0
Love Love Love the revamp of this location. I first tried Pita Pit in Eugene Or, in 2001. I looooved it. I travel a lot and always get excited to see Pita Pit (CO, OR, GA, FL, NC, CA annnd WA. Although the DuPont one is gone). I also force friends, family and co-workers to try it when I can lol annnnnd so far, no disappointments.
I came to the Kent location a few years ago when I moved here and was very disappointed; service was SLOW and not friendly, and the quality was not what I was used to, and the pitas were tiny, not stuffed like other locations. It was actually not good. I tried 3 times; each time being more disappointed. I even called and emailed to complain about the service and food on my 3rd visit but never received a response. So, decided I wouldn’t go back to that location.
A few months ago I saw a coupon and ad on Facebook. To be honest I warned people not to try this location. I was greeted by the store in a response stating that there was new ownership and was provided a credit to try them again. Reluctantly, I did, and WOW…what an improvement!!
The staff is always friendly and smiling. It smells good, is CLEAN, and the ingredients all look fresh! And let me tell you, THIS is the Pita Pit I love! So YUMMY! A bit pricey buuuut I understand the economy. Just think $8-$10 is more reasonable.
I’m back to referring friends/co-workers and happy to indulge again.
THANK YOU to the new ownership and staff for turning this location around 👏🏼👏🏼👏🏼👏🏼👏🏼