Customers consistently praised the freshness and taste of the food, particularly the falafel and pitas.
Service
Many reviews highlighted friendly and attentive staff, although some noted issues with order accuracy and long wait times.
Pricing
Several customers felt the prices were high relative to portion sizes, with some expressing dissatisfaction over the value for money.
Cleanliness
The restaurant was frequently described as clean and well-maintained, contributing positively to the dining experience.
Atmosphere
Feedback indicated a desire for improvements in the dining atmosphere, with some customers noting the current drive-thru only service as a drawback.
PP
Peter
Nov 11, 2025
1.0
$10 gift card expired. They 'upgraded to a free pita.' Then charged me
JJ
JR
Nov 7, 2025
5.0
Love Love Love the revamp of this location. I first tried Pita Pit in Eugene Or, in 2001. I looooved it. I travel a lot and always get excited to see Pita Pit (CO, OR, GA, FL, NC, CA annnd WA. Although the DuPont one is gone). I also force friends, family and co-workers to try it when I can lol annnnnd so far, no disappointments.
I came to the Kent location a few years ago when I moved here and was very disappointed; service was SLOW and not friendly, and the quality was not what I was used to, and the pitas were tiny, not stuffed like other locations. It was actually not good. I tried 3 times; each time being more disappointed. I even called and emailed to complain about the service and food on my 3rd visit but never received a response. So, decided I wouldnโt go back to that location.
A few months ago I saw a coupon and ad on Facebook. To be honest I warned people not to try this location. I was greeted by the store in a response stating that there was new ownership and was provided a credit to try them again. Reluctantly, I did, and WOWโฆwhat an improvement!!
The staff is always friendly and smiling. It smells good, is CLEAN, and the ingredients all look fresh! And let me tell you, THIS is the Pita Pit I love! So YUMMY! A bit pricey buuuut I understand the economy. Just think $8-$10 is more reasonable.
Iโm back to referring friends/co-workers and happy to indulge again.
THANK YOU to the new ownership and staff for turning this location around ๐๐ผ๐๐ผ๐๐ผ๐๐ผ๐๐ผ
AG
Aaron Geddes
Oct 29, 2025
5.0
Pita Pit is always awesome! Fresh ingredients, always consistent in quality and most importantly, they have absolutely incredible Falafel! Pita Pit has become my new weekday go-too.
RL
Ryan Larkin
Oct 27, 2025
5.0
Falafel pita was great, it was clean and everyone was nice, thanks!
DS
Douglas Solis
Oct 5, 2025
3.0
Food was good. I attacked to the owner of the facility and they are working on atmosphere improvements.