Pizza Hut

3.4
306 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 818 Vineyard in Kennewick, WA. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
818 Vineyard, Kennewick, WA
99336, United States

Hours

Reviews

3.4
306 reviews
5 stars
118
4 stars
51
3 stars
37
2 stars
31
1 star
69

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including incorrect orders, missing toppings, and poorly prepared pizzas.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unhelpful responses to complaints.

Delivery Issues

Customers frequently experienced delays in delivery, incorrect orders, and cold food upon arrival.

Management Concerns

Several reviews mentioned dissatisfaction with management, particularly regarding employee treatment and responsiveness to customer issues.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and service, noting good experiences with specific staff members.
  • MH
    Mrs. Hill
    Nov 6, 2025
    1.0
    This location is not serving Pan Crust so don’t waist your money. If you are charging extra for pan crust I should get it. This is the 3rd time I made it home and to be disappointed with my pizza because I did not get what I paid for. I don’t want to drive all the way back down there but I am started to feel ripped off.
  • RO
    Red Oni
    Oct 28, 2025
    5.0
    Everything I've tried here I like
  • JJ
    Jessica
    Jul 24, 2025
    1.0
    The manager is rude. I asked a simple question and he yelled at me. I wouldn’t recommend this Pizza Hut.
  • RN
    Ronelle Nelson
    Jul 14, 2025
    1.0
    Worst pizza we have ever had! We ordered pepperoni and black olive. Literally no pepperoni black olives we shriveled. We only ate the top off! When it wa delivered there were no peppers no cheese no plates. Every thing was “extra “. WE ORDERED IT DILEVERED! You should have provided it or asked if we wanted it!! TERRIBLE will never make that mistake again
  • AM
    Alonzo Martin
    Jul 6, 2025
    5.0
    Worth every penny good atmosphere friendly people good food.

Frequently Asked Questions About Pizza Hut

What are the operating hours for Pizza Hut at 818 Vineyard in Kennewick?

Pizza Hut is open daily from 10:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.

Does this Pizza Hut location offer delivery service?

Yes, Pizza Hut at 818 Vineyard offers delivery service every day from 10:00 AM to midnight, and until 1:00 AM on Fridays and Saturdays.