Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,342 reviews
5 stars
547
4 stars
295
3 stars
243
2 stars
101
1 star
156
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.
Cleanliness
Mixed reviews on cleanliness; some customers noted dirty areas while others found the restaurant clean.
Food Quality
Food quality was inconsistent, with some customers enjoying their meals while others complained about cold or poorly prepared items.
Customer Experience
Many customers expressed frustration with order accuracy and customer service, indicating a need for improvement in staff training.
Value for Money
Several reviews mentioned rising prices and dissatisfaction with portion sizes, leading to perceptions of poor value.
- PJPat JonesOct 28, 20252.0There were no napkins in the bag. I went to the drive thru. The work areas I could see were dirty. Liquid products spilled on counters and the floor with no one making any effort to clean anything up.
- DSDes SabSydOct 9, 20255.0Amazing location! I appreciate their hard work.
- EBEddie BonesSep 19, 20255.0Went for the first time a few days ago. Breakfast served all day. Ham steak and eggs were perfect with home fries. Staff is very friendly. Wish I had tried this place sooner as I'm new to the area. Great food, reasonable prices. I'll definitely be back.
- CGCarleen GoldenSep 19, 20255.0Just stopped for an ice cream cone.
- LTLeeAnna TownsendSep 3, 20252.0I ordered a Sausage egg and cheese mcmuffin. Please give me my food I originally ordered, I dont want something I wasn't planning on eating.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's in Kennewick, WA?
McDonald's in Kennewick, WA operates daily from 6:00 AM to 10:00 PM.
During what hours is the drive-thru service available at this McDonald's?
The drive-thru is open daily from 5:30 AM until midnight (12:00 AM).
Can I order McDonald's food for delivery, and what are the delivery hours?
Yes, delivery is available daily from 5:30 AM to 10:30 PM on weekdays and extended until 11:30 PM on Friday and Saturday.
What delivery and pickup options does this McDonald's provide?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment methods are accepted at McDonald's in Kennewick?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this McDonald's location offers a drive-thru service.
How can I order McDonald's food conveniently via mobile apps?
You can use the McDonald's App available on both iOS and Android platforms.
What are some nearby places I can visit before or after dining at McDonald's?
Nearby places include Bank of Idaho, Aerotek employment agency, Gale Physical Therapy, and Sageland Design architectural firm.
Are there other dining options close to this McDonald's in Kennewick?
Yes, nearby dining includes Subway sandwich shops, Yummie Pho Vietnamese restaurant, Teriyaki Grill, Thai Co. The Iron Wok, and Taco Time.
What local entertainment or specialty shops are near this McDonald's?
Close by you can find the Frightmare Haunted Attractions, The Badder Ink tattoo shop, and Tri-Cities Gaming hobby store.