Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
2,558 reviews
5 stars
1,017
4 stars
610
3 stars
446
2 stars
174
1 star
311
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with missing items or incorrect orders, leading to frustration.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others noted rudeness and poor management.
Cleanliness
Several reviews highlighted unsanitary conditions, particularly in the restrooms, which detracted from the overall experience.
Food Quality
Customers expressed dissatisfaction with food quality, citing issues like cold meals, overcooked items, and missing ingredients.
Speed of Service
While some customers noted quick service, others experienced long wait times and delays in receiving their orders.
- PSphilip sanfiorenzoJan 4, 20263.0Cooked food is great. The diet coke tastes awful.
- SKShania KoehlerDec 24, 20251.0They forgot two of my items. DoorDash issued me a refund. But if I reorder i have to pay more than the refund covers. Going to save my money and hit a local grocery store for breakfast. Forgotten item was two Sausage McMuffin® with extra cheese which I paid extra for!
- DZDelaina ZieskeDec 17, 20251.0I don"t usually complain but my meal was served without any fries, like none in the bag at all. So disappointing considering mcdonald is only 1 of 4 restaurants open during my graveyard shift....
- MPMark Anthony PalominoDec 15, 20254.0I like their breakfast muffins. They make it good at this restaurant.
- MRMaryAnn RogersNov 30, 20251.0This is the second McDonald's that I had visited today picking up a customer's order for door dash. As a dasher we are required to deliver orders by a certain amount of time. Our clock starts when we and the customer is notified that their order is ready. However, the order is not ready and we continue to wait minutes later to pick up our order. I understand you may be busy and will cause productivity to go down if you do not get orders out. But please think about it effects our jobs when you choose to complete the order before it is ready to go out.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 2721 W Kennewick Ave?
McDonald's is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's location offer delivery service?
Yes, delivery is available daily from 4:30 AM to 3:00 AM through their online ordering platform.
Can I use the drive-thru service at this McDonald's?
Yes, the drive-thru is open daily from 4:00 AM to 3:00 AM.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What types of pickup and delivery services does this McDonald's offer?
They provide curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Is there a McDonald's app available for mobile ordering?
Yes, the McDonald's App is available for download on both the Apple App Store and Google Play Store for convenient mobile ordering.
What nearby fast food restaurants are close to this McDonald's?
Nearby fast food options include KFC, A&W Restaurant, Taco Bell, Subway, and Papa Murphy's pizza, providing a variety of choices for customers in the area.
Are there other dining options near this McDonald's for different cuisines?
Yes, nearby dining includes Dennys, J's Asian Flaming Grill, TOMI Sushi & Ramen, Mongolian & Pho, and Little Caesars Pizza offering various cuisine choices.
What nearby retail and service businesses could I visit near McDonald's?
You can visit nearby places such as Safeway for pharmacy and retail needs, Griggs Ace Kennewick for hardware, and GNC Live Well for vitamins and supplements.
Is there free WiFi available at this McDonald's location?
Yes, this McDonald's offers WiFi service to customers.