McDonald's

3.7
1525 reviews
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Business Details

2700 S Quillan, Kennewick, WA
99337, United States
(509) 585-1104
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2700 S Quillan, Kennewick, WA
99337, United States

Hours

Reviews

3.7
1,525 reviews
5 stars
582
4 stars
354
3 stars
306
2 stars
100
1 star
183

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect food preparation.

Service Speed

Customers experienced long wait times, particularly in the drive-thru, with some reporting delays of over 20 minutes.

Food Quality

Feedback indicated inconsistent food quality, with some items being served cold or undercooked, while others were fresh and hot.

Customer Service

While some reviews praised friendly staff, others highlighted poor customer service experiences, including rudeness and indifference from employees.

Cleanliness Issues

Several customers noted cleanliness concerns, including unsanitary conditions and the presence of flies in the dining area.
  • KW
    Keith Weller
    4 days ago
    1.0
    Hours posted online do not match physical address hours. This restaurant actually closes at 1am. This is false advertising when they are listing open 24hours online.
  • DM
    Daiyara Miranda
    Nov 15, 2025
    4.0
    Las hamburguesas son relativamente buenas pero son muy pequeñas y casi no le hechas ingredientes el lugar es agradable
  • CC
    Csyp
    Nov 9, 2025
    1.0
    Didn't notice my car for like 10 minutes but noticed a new one next to me?
  • JW
    Jordyan Wishard
    Nov 1, 2025
    1.0
    Literally the WORST SECOND TO THE ONE IN PASCO . They have gotten my order wrong every single time I have ordered . They messed up my order twice in one day and the manger acted like a mean person. Not cute but matches their store management and the quality of service. WEAK.
  • BB
    BA BA
    Oct 26, 2025
    1.0
    This Mcdonalds messes up on our orders all the time forgetting to hold onions on burgers. The last time we went they undercooked all three of our quarter pounders. They were red in the middle. We called and asked for a replacement at a later time and ended up throwing the food a while. They agreed to a replacement but then when we come back three weeks later we find out they threw out the record of the replacement voucher. Then they did nothing to try and honor it anyway. This place does not take care of its customers 1 star service. And of course food rating gets 1 star for selling rare hamburgers.
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Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Kennewick, WA?

McDonald's is open 24 hours from Monday to Thursday, all day Saturday and Sunday. On Friday, it opens from 6:00 AM to 11:00 PM.

What are the delivery hours for McDonald's at this location?

Delivery service is available from 5:00 AM to 12:30 AM Monday through Thursday and Sunday, 5:00 AM to 3:00 AM on Friday, and 4:30 AM to 3:00 AM on Saturday.