Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
977 reviews
5 stars
394
4 stars
234
3 stars
178
2 stars
55
1 star
116
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Feedback on food quality was mixed, with some enjoying the meals while others complained about stale or poorly prepared items.
Cleanliness
Several reviews mentioned dirty tables and unsanitary conditions, impacting the overall dining experience.
Order Accuracy
A significant number of customers experienced issues with order accuracy, often receiving the wrong items or missing components.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and noted positive experiences.
- TTTammy3 days ago5.0Went to the drive-thru to get drinks while traveling and it was pretty fast
- BOBrodaPC OrnelasNov 16, 20251.0This Steptoe McDonald’s is an absolute joke the workers do not read there real easy orders on screen and simply do not put the required items in the bag constantly. Poor management and 0 care for any orders there isn’t a time I go there and they forget half my order.
- JJJazminNov 4, 20252.0Went to get food, service was terrible it was girls with bad attitudes who practically threw my food, they forgot to put my sauces that came with my food in and when I went back in line and explained that I was here like not that long ago they asked if I called or got some kind of card I said no because it wasn’t that long ago I thought I could just get the sauces I paid for and she said there’s not much I can do for you then..they made me repay for them and again pretty much threw them at me. You tell me if you’d not be a little taken back from that after getting off a long day at work?
- CCCynthia ChavezSep 29, 20251.0Very upset with my drink it’s water downed got back in line got the same and no napkins in the bag to wipe my hands !!
- FAFarrukh AzizSep 11, 20251.0They are really cheap with the food and bad service. I ordered a hot fudge sundae, they poured very little fudge in there. When I asked for more they just took the sundae inside and brought me.back the same sundae without adding anymore fudge in it. They think the customers are stupid to not notice that.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 1922 N Steptoe, Kennewick?
McDonald's is open Monday to Thursday and Sunday from 5:30 AM to 11:00 PM, and on Friday and Saturday from 12:00 AM to 11:59 PM.
What are the delivery hours for McDonald's at this location?
Delivery is available Monday to Thursday and Sunday from 5:00 AM to 10:30 PM, and on Friday and Saturday from 5:30 AM to 11:30 PM.
Does this McDonald's offer drive-thru service and what are the drive-thru hours?
Yes, there is a drive-thru available. Drive-thru hours are Monday to Thursday and Sunday from 5:30 AM to 11:00 PM, and on Friday and Saturday it operates 24 hours.
Can I order McDonald's food for delivery or curbside pickup?
Yes, McDonald's offers delivery, curbside pickup, same day delivery, and no-contact delivery services.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I order McDonald's menu items online or through their app?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android via https://apps.apple.com/us/app/mcdonalds/id922103212 and https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US respectively.
What services and amenities does McDonald's provide at this location?
McDonald's offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
What are some nearby places of interest around McDonald's at 1922 N Steptoe?
Nearby places include Bitcoin Depot ATM, Circle K convenience store and gas station, Pizza Hut restaurant, and Motoring Services Auto Repair.
How can nearby transit or neighborhood places help in planning a visit to McDonald's?
If you're visiting Bitcoin Depot or Circle K nearby, you can conveniently stop by McDonald's for food or drinks. After a car repair at Motoring Services Auto Repair, McDonald's drive-thru offers quick meal options. Also, nearby Pizza Hut allows you to compare fast food choices in the area.
Are there other amenities or services near McDonald's for a full day outing or errands?
Yes, nearby you can find services like Holiday Massage Spa for relaxation, various real estate agencies, Blue Dolphin Wash for car cleaning, and Mid-Columbia Endoscopy Center for healthcare needs.