Many customers praised the pastries, particularly the cream puffs and croissants, but some noted a decline in quality and freshness compared to previous visits.
Service Issues
Numerous reviews highlighted inconsistent and often poor customer service, with reports of unfriendly staff and long wait times.
Ambiance and Atmosphere
The café's ambiance received mixed reviews; while some enjoyed the cozy setting, others found it lacking or unwelcoming.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, citing hidden fees and high costs relative to the quality of food and service.
Limited Selection
Customers noted a limited selection of pastries and menu items, with some items frequently sold out.
LN
Lucia Nepšinská
Nov 15, 2025
5.0
Everything is so delicious here! 😋
MD
Moira Dunn
Nov 9, 2025
3.0
Cute place, nice egg sandwich but seriously such a bad unfriendly vibe, self serve and cleanup but still want a tip? Im kinda Tip xpectation fatiqued here in Issy for sub-par service and fare. Not sure why everyone working today was so unfriendly, disingaged and really we all couldn't wait to.be done and outta there. Maybe it was an off day, maybe they need to not be open 7 days a week to be happier.
AK
Anil Kulangara
Nov 8, 2025
5.0
Expensive, but great baked goods and breakfast items. I loved the cranberry turkey sandwich!
FF
Firefly
Oct 19, 2025
1.0
Tried to come here today at ~8:30 am today and they were randomly closed with everyone inside avoiding eye contact with those of us trying to figure out if they were open or not. Signs all said they opened at eight. Maybe call ahead before you foray out into the rain to make sure they're actually open? I saw another couple equally confused as I was walking by the shop after leaving another bakery nearby.
RL
Ren Lis
Oct 12, 2025
3.0
The pastries are good. The food is quality but nothing to write home about. Where the lose me is the sense that I’m an inconvenience each time I’ve been in.
Frequently Asked Questions About Crumble & Flake Café Pâtisserie
What are the opening hours of Crumble & Flake Café Pâtisserie?
Crumble & Flake Café Pâtisserie is open Tuesday to Sunday from 8:00 AM to 2:30 PM, and on Wednesday from 8:00 AM to 8:00 PM. The café is closed on Mondays.
Does Crumble & Flake offer delivery and in-store pickup services?
Yes, Crumble & Flake Café Pâtisserie provides both in-store pickup and delivery options for customers.
Where is Crumble & Flake Café Pâtisserie located?
The café is located at 317 NW Gilman Blvd #7, Issaquah, WA 98027, USA.
How can I contact Crumble & Flake Café Pâtisserie by phone?
You can reach Crumble & Flake Café Pâtisserie by calling +1 425-683-1888.
Where can I view the menu and place an order online for Crumble & Flake?
The menu and online ordering are available at https://crumbleandflake.com/menu.
What type of cuisine and dining options does Crumble & Flake Café Pâtisserie offer?
Crumble & Flake offers bakery goods, pastries, café-style food including brunch, sandwiches, salads, vegetarian options, coffee, and catering services.
What is the price range of Crumble & Flake Café Pâtisserie?
The café has a moderate price range, rated as 'TWO'.
Which nearby shopping destinations can I visit when coming to Crumble & Flake?
Nearby shopping destinations include Gilman Village shopping center, Atelier Gutweis women's clothing boutique, Citrine Design Shop, and Splendid Avenue boutiques. You can enjoy some shopping before or after your visit to the café.
Are there any restaurants near Crumble & Flake where I can continue dining or enjoy different cuisines?
Yes, nearby dining options include Flat Iron Grill (steakhouse and American cuisine), Bangalore Cuisine of India, Bamiyan Afghani Restaurant, The Black Duck Cask and Bottle pub, Nicolino Ristorante Italiano for Italian cuisine, and Wine Me Up wine bar.
What nearby boutiques and gift shops can I explore around Crumble & Flake Café Pâtisserie?
You can visit boutiques such as E&A Boutique, Serenity at Gilman Village, Suburban Soul Boutique, and gift shops like The Recology Stores and Studio Den nearby the café.