Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders and missing items.
Service Speed
Customers frequently mentioned long wait times, both in the drive-thru and for in-store orders.
Cleanliness
Several reviews highlighted unsanitary conditions, including dirty tables and bathrooms.
Food Quality
Feedback on food quality was mixed, with some praising freshness while others complained about stale or poorly prepared items.
Pricing
Customers expressed dissatisfaction with pricing, feeling it was high for the quality of food received.
EX
Elena Xu
Dec 28, 2025
2.0
The chicken nugget was not good I took a bite and the chicken nugget had bones in it or it was teeth.
JM
Jane Mil
Dec 26, 2025
1.0
Order for pick up gives you the heads up so you can prepare the food ahead of time. What is the point of order for pick up if your food isn’t going to be made until you get there? I understand, it’s not going to be ready on the dot everytime you park your car but why is it happening all the time? It would have been understandable too if your food gets to you somewhat fresh, but no, half the time the food is stale. I really don’t understand if the store manager or the owner of this location just dont care but all the negative reviews are there for a reason. Service is slow (everyone moves around but you will still wait for your food for at least 15 minutes), food are hit or miss (waited for pies for almost 30 minutes, when I was told it’ll only be 8 minutes. Had to personally go up and ask about the said pies, only to find out, my pies were forgotten, then I was proceededly given cold pies) and the inside? It always seemed dirty and sticky. I’ve been to McDonald’s that are in a gas station before but for a small one like this, it shouldn’t be this dirty, like, how hard is it to maintain a 20x20 room clean? I’m surprised health department hasn’t bern called yet. Do better McDonald's Granite Falls.
KP
Kristina Pavlovich
Dec 17, 2025
3.0
Okay, McDonalds, $6 for a large fry? Wow. For anyone looking for fries that are actually amazing and worth the price, may I suggest AJ's Burgers who sells perfect crinkle fries for $3, and that's for a large, or Five Guys $6 for a large and there are so many tasty fries in that large order that the whole bottom of the bag is overflowing with fries. Lastly, are you looking for outstanding handcut fries? For a very large serving of gormet fries for only $9, try out The Pines. McDonalds, you need to get real with those prices for the quality and size of your fry game.
BT
brad T
Nov 19, 2025
1.0
Order drive through and they forget a spicy chicken and all of our sweet and sour sauce for our nuggets. Always disappointing getting home and missing food I pay for.
AA
Angela
Nov 6, 2025
5.0
The food is always delicious and fresh. The workers are wonderful and very responsive even when it is super busy. I definitely love this location 😊