McDonald's

3.3
1915 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1565 Wilmington Drive, Dupont, WA
98327, United States

Hours

Reviews

3.3
1,915 reviews
5 stars
556
4 stars
422
3 stars
379
2 stars
182
1 star
376

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff and long wait times, leading to frustration and dissatisfaction.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong modifications, contributing to a negative experience.

Food Quality

While some customers praised the food as hot and fresh, others complained about cold or improperly prepared items, indicating inconsistency.

Cleanliness

Feedback varied, with some noting clean facilities while others reported dirty tables and unsanitary conditions.

Management Issues

Several reviews pointed to management problems, including unprofessional behavior from staff and lack of effective oversight.
  • JD
    Jessica Day
    Dec 30, 2025
    4.0
    I no longer eat fast food but I do meet up with people from OfferUp at McDonald's locations because they are easily recognizable, in easily accessible locations and their restaurants are usually clean and well lit. I like that it's not like a regular restaurant where you're seated and you have to do the whole lunch just to meet up with somebody. In this situation I can go in and out nobody looks at me funny for not buying anything while you're there. But I will say is that it's got a decently size parking lot and it was really easy to get in and out. If you were in a wheelchair or handicapped it's really easy to get in and out. They are Ada compliant. If you have a small children this is a great place to go. They have booster seats and all kinds of stuff.
  • AM
    Ashleigh Miller
    Dec 28, 2025
    5.0
    Random decision to stop for a spicy McChicken with sweet and sour sauce via drive thru...the service was seamless, no repeating yourself. Had a last minute window request for the sweet and sour because orderer forgot to place it with the food order but they were so cool about it! 10/10 because food was hot, and I was in and out!
  • E2
    Erick_serrano 24
    Dec 20, 2025
    1.0
    had a terrible experience at the McDonald’s today, and it was all thanks to the manager with blue and green hair she is a gir. I had three orders to place for myself and some friends, and I tried to explain them clearly to the person behind the counter. However, the manager, who was standing nearby, completely ruined the experience. As I started explaining the orders, the manager interrupted me before I could finish. I told her I had three orders, and she immediately snapped, “I don’t have time for this, just say it faster!” I was caught off guard and tried to continue, but she just kept cutting me off, not even letting me finish my sentence. I told her that I needed to get all the orders right, and I was doing my best to explain each one, but she kept getting more impatient and raising her voice. She acted like I was inconveniencing her, and it made me feel rushed and frustrated. I understand that fast food places can get busy, but there’s no excuse for treating customers that way. I wasn’t trying to make her job harder; I was just trying to make sure the orders were correct. I left feeling completely disrespected and angry. The food was fine, but the service was absolutely awful. Honestly, I don’t think I’ll be returning to this location anytime soon, especially if that manager is still in charge. There’s no reason for that kind of rude behavior, especially when I was just trying to make sure the orders were right.
  • JS
    jael serrano
    Dec 20, 2025
    1.0
    Bad service manager from morning shift with blue green hair gave me awful attitude for no reason just because i didnt respond quick enough to my order
  • AB
    andrew blanchard
    Dec 20, 2025
    1.0
    Horrible service as usual I'm so tired of the bad service and always gets my orders wrong. I'm officially done with any McDonald's.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 1565 Wilmington Drive, Dupont, WA?

McDonald's at 1565 Wilmington Drive, Dupont, WA, is open daily from 6:00 AM to 11:00 PM.

What are the delivery service hours for this McDonald's location?

Delivery is available every day from 5:00 AM to 10:30 PM.