McDonald's

3.3
1903 reviews
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Business Details

1565 Wilmington Drive, Dupont, WA
98327, United States
(253) 534-8960
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1565 Wilmington Drive, Dupont, WA
98327, United States

Hours

Reviews

3.3
1,903 reviews
5 stars
553
4 stars
422
3 stars
378
2 stars
181
1 star
369

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and issues with order accuracy.

Food Quality

Many reviews mentioned cold or poorly prepared food, with specific complaints about items being overcooked or missing ingredients.

Cleanliness

Feedback varied on cleanliness; some praised the cleanliness of the restaurant, while others reported dirty tables and unsanitary conditions.

Customer Service

While some customers noted friendly staff, many expressed dissatisfaction with the overall customer service experience, citing rudeness and lack of attention.

Convenience

The location is appreciated for its convenience, especially for travelers, but the inconsistent service and food quality detracted from the overall experience.
  • MF
    Maata Finau
    2 days ago
    1.0
    This is by far the slowest McDonalds. I thought it was just the one day, but it’s every time I’ve gone. Would not even recommend ordering DoorDash or uber eats. I uber ate before and for a large fry order they filled it maybe half full. It’s truly ridiculous.
  • CB
    Cara “Barista01”
    2 days ago
    2.0
    I always go here. It’s usually consistent but it has gone downhill. I ordered a quarter pounder with cheese deluxe meal. They didn’t put cheese on it. I brought it back and instead of remaking it they took the bag and put cold cheese on it and gave me my original bag back. Seriously? I took it back and told her it needed to be remade. What terrible service for a product I paid for. Cold burger and no cheese and no pride in correcting their mistakes.
  • KB
    Kevin P Bodnar
    3 days ago
    3.0
    Waiting about 10+ mins for curbside pickup. Want faster service go to drive thru or use kiosk with card unless you want to wait 10+ mins for your food paying cash or paying cash after using kiosk even curbside
  • CP
    Christophee Parhomski
    Nov 12, 2025
    5.0
    Always stop here on our way to the coast for food and a potty break. Classic big Mac, large fries, coke, and a coffees
  • CC
    Crystal Chase
    Oct 18, 2025
    1.0
    I feel for the Franchisee of this location. Customer service is lacking greatly and the guy hanging out up front (if you call it working) needs training. I ended up not ordering because the guy working acted like I asked him to cut off his right arm when seeing if he could take my order. The entire experience was very unpleasant. I’d rather throw my money in the trash over stepping foot to spend a dime in this place. The seats need to be cleared of food debris as well. Luckily they have a drive thru to keep this place in business. Don’t waste your time going in.
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Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 1565 Wilmington Drive, Dupont, WA?

McDonald's at 1565 Wilmington Drive, Dupont, WA, is open daily from 6:00 AM to 11:00 PM.

What are the delivery service hours for this McDonald's location?

Delivery is available every day from 5:00 AM to 10:30 PM.