Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,409 reviews
5 stars
506
4 stars
327
3 stars
282
2 stars
104
1 star
190
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with many experiencing cold or poorly prepared items, while others praised the freshness of their meals.
Service Speed
Service speed varied significantly; some customers noted fast service, while others experienced long wait times and order inaccuracies.
Cleanliness
The location was frequently described as clean, although there were some concerns about employee hygiene.
Pricing
Many customers expressed dissatisfaction with high prices relative to food quality, feeling that the value for money had declined.
Customer Service
Customer service experiences were mixed, with some praising friendly staff while others reported rude interactions and poor service.
- DLDawn LottDec 12, 20251.0Ugh. Was super excited to get the grinch meals. Ordered 2... got home and the fries were old and cold!! The nuggets were also cold. Like everything had been pretty cooked and sat under a warmer. I paid 30$ for 2 disgusting meals that were too nasty to eat. Most expensive socks I have ever bought myself..
- WBWilliam BigelisNov 24, 20255.0Ok, now that I've 'accepted' these new ordering methods (using the app while driving is fun, and the in store ordering kiosks and digital menus are HORRIBLE), lets just keep it to food and service. I gassed up at the truck stop nearby, parked, and ordered 2 EggMcmuffins and two hash browns using the VERY nice BOGO$1 coupon in the app. 5 minutes later, pulled in, gave my code, they said 'William?', "yes", got an accurate receipt and food. The food was hot, fresh and delicious. Exactly what I wanted. The face-face customer service was SUPERB! Management, you got it GOING ON. :) This McD's is easy on-off the freeway. I'll keep coming here. Highly recommend if you like McDonalds.
- SCSaul CampusanoNov 14, 20253.0No hay nada diferente todo es igual que en los otros restaurante de mcdonald's
- AJAdam JacksonOct 21, 20251.0Worked all night and then on my way home I stopped in they told me wrong prices for food and then when I showed them on the app they still couldn’t find it in the system would not recommend unless you have a bunch of time to waste trying to figure it out
- MJMark JusticeOct 19, 20254.0They just redid the place in Sep.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's located at 1040 Dougherty Dr NE, Castle Rock?
McDonald's at 1040 Dougherty Dr NE, Castle Rock is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's location offer drive-thru service?
Yes, the McDonald's at this location offers drive-thru service from 5:00 AM to 11:00 PM every day.
What are the delivery hours for this McDonald's branch?
Delivery is available daily from 5:00 AM to 10:30 PM, except on Friday and Saturday when it extends to 11:30 PM.
Can I order McDonald's food online or through their app?
Yes, you can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android.
What payment options are accepted at McDonald's in Castle Rock?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location offer curbside pickup?
Yes, curbside pickup service is available at this McDonald's.
What services does McDonald's at 1040 Dougherty Dr NE provide?
This location offers DriveThru, GiftCards, Mobile Offers, Mobile Ordering, and free WiFi.
Which nearby gas stations can customers visit before or after McDonald's?
Nearby gas stations include Rocket Market, Chevron, Flyways, PetroCard Pacific Pride, Shell, Gateway, and Exit 49 Shell Station, which are convenient for refueling or quick stops.
Are there any nearby restaurants where customers can explore other dining options besides McDonald's?
Yes, nearby restaurants include Peper's 49er Restaurant, C and L Burger, Papa Pete's Pizza, Burger King, Subway, Parker's Restaurant & Brewery, and El Compadre Restaurant offering a variety of cuisines.
What local attractions are near McDonald's in Castle Rock for customers to visit?
Customers can visit attractions like Mount St. Helens, Coldwater Lake - Mt. St. Helens Washington State Park, Castle Rock Axe House, and Park and Ride-Castle Rock for recreation and sightseeing.