Mixed reviews on food quality; some customers praised freshness and generous portions, while others found it mediocre or disappointing.
Service Issues
Numerous complaints about slow service and mandatory gratuity, with some customers feeling the service did not justify the tip.
Innovative Experience
Customers enjoyed the unique dining experience with robot servers and the monorail delivery system, especially appealing to families.
Pricing Concerns
Many customers felt the prices were high relative to portion sizes and quality, leading to dissatisfaction.
Atmosphere
The restaurant is noted for its clean and modern atmosphere, though some found it cold or sterile.
GH
Gabrielle Hagen
Dec 29, 2025
3.0
It isn't conveyor belt sushi but a slider belt that brings the food. The quality is good and the price is fair, but the taste is basic and I've had better, but it did curb my sushi craving.
CM
craig Morgan
Dec 27, 2025
2.0
They have a mandatory 18 percent gratuity for five or more people but don’t provide even ok service. Refill water etc. how do you tell them their service could be better if they require a large tip for doing nothing
TS
The Soupier
Dec 14, 2025
1.0
18% tip, charged for what? Mandatory no choice. Beware.
CY
chef yuvi yuvaraj
Dec 5, 2025
5.0
Good place to enjoy sushi
HL
Haebum Lee
Nov 13, 2025
5.0
This is the first place near Bothell where I’ve found sushi that is both generous in portion and outstanding in quality. Here the sushi itself is genuinely substantial. The salmon bowl, in particular, comes with an impressive amount of fish. It’s rare to find this level of quality in the US. Absolutely amazing!
What are the general operating hours for Sushi Hana?
Sushi Hana is open from 11:00 AM to 8:30 PM from Tuesday through Sunday and is closed on Mondays.
When is Sushi Hana closed for holidays?
Sushi Hana is closed on July 4th every year as noted in their holiday hours.
What delivery and pickup options does Sushi Hana offer?
Sushi Hana offers both in-store pickup and delivery services.
What are the delivery hours for Sushi Hana?
Delivery is available from 11:15 AM to 8:00 PM Tuesday through Sunday, but not on Mondays.
Can I order takeout from Sushi Hana? If so, what are the takeout hours?
Yes, Sushi Hana offers takeout from 11:15 AM to 8:00 PM Tuesday through Sunday and is closed on Mondays.
Where is Sushi Hana located?
Sushi Hana is located at 2020 Maltby Rd #2, Bothell, WA 98021, USA.
Where can I view the menu and place an order online for Sushi Hana?
You can view the menu and place an order online at https://sushihanabothell.com/menu.
Is there a nearby coffee shop where I can grab a drink before or after dining at Sushi Hana?
Yes, Starbucks is nearby and is a convenient place to enjoy coffee or smoothies before or after your meal at Sushi Hana.
Are there other restaurants close to Sushi Hana where I might find different cuisines?
Yes, nearby restaurants include Bollywood 360 Pizza for Indian cuisine, Bella Pizza & Pasta for halal and pan-Asian options, and Sunny Teriyaki for more Japanese food.
What useful services are located near Sushi Hana that could benefit me when visiting?
Nearby services include The UPS Store 4508 for printing and shipping needs, International Market for groceries, and Bon Spa Nails if you're interested in beauty treatments.