Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Mixed feedback on customer service, with some praising friendly staff while others reported rudeness and poor handling of orders.
Order Accuracy
Frequent complaints about incorrect orders and issues with mobile app orders, leading to customer frustration.
Cleanliness
Many customers noted the restaurant's cleanliness and well-maintained facilities.
Speed of Service
Service speed is inconsistent; some customers experienced quick service while others reported long wait times.
Pricing Issues
Customers expressed dissatisfaction with pricing, particularly regarding drink refills and perceived high costs.
KC
Ken Chang
Nov 16, 2025
5.0
This is the best McDonald's in the area, clean, friendly staff, ba-da-ba-ba-ba, I'm loving it.
BM
bryn mccoy
Nov 10, 2025
1.0
It was like no one was even working there for people who were eating in. You would stand there for 15min to get buzzed into the bathroom with a toddler who can't wait that long. Never eating inside again
KM
Kaitlyn Morgan
Oct 30, 2025
1.0
I am so furious! I wanted to order a late night snack on the app. It showed it opens until 11pm. I ordered my food around 20 min before they closed. On the app it said that the drive thru was the only option. When I got there, there were orange cones for both drive through. Called the place a few times- no answer. I looked through the window and not a single person. There were there hours and the drive thru hours showed it should be open until either 11pm or 12pm Monday- Friday on Wednesday. Eventually I gave up and canceled my order. Next time adjust yours hours on the store window and online if you guys are closed earlier then you guys say you are! Most likely they closed everything up way too early before the closing time.
DA
David Avery
Oct 23, 2025
1.0
This place literally stole my money. I ordered the food on the app. Then when I get there, I show the worker and manager my receipt and mobile order number and they say "you never sent the order to the store, you'll have to pay again and order it again" then just ignored me and didn't help. Literally stole money and gave me no food
MM
Michael Molnar
Sep 29, 2025
4.0
Ah, McDonald’s. This a great place to grab a quick cup of coffee before heading next door to Starbucks and waiting in line for coffee you actually wanted. It’s like a caffeine pregame. You walk in with McDonald’s coffee and the Starbucks barista looks at you like you brought a sandwich to a steakhouse. But everyone in line looks at you with a look on their face like, “I should’ve thought of that.”
Four stars for McDonald’s. Not five—because I have a gluten allergy and apparently that’s still considered a personality flaw in the McDonald’s universe. I walked in and asked if they had anything gluten-free and the cashier looked at me like I’d asked if Ronald McDonald could officiate a wedding. She said, “We have a peach mango smoothie.” I said, “Is that it?” She said, “It’s really good.” So now I’m just sitting there with a smoothie, watching my family eat fries like royalty while I sip my tropical sadness.
But let’s be honest—McDonald’s is still amazing. It’s the only place where you can order a full meal in under 30 seconds and somehow still feel like you’ve made a life decision. Before I knew gluten allergy I once ordered a McDouble, a McChicken, and fries, and the guy behind the counter said, “You want a tray?” I said, “No, I want to eat this in my car like a raccoon.”
The drive-thru is a spiritual experience. You pull up, they say “Welcome to McDonald’s,” and you immediately forget everything you’ve ever wanted. I once panicked and ordered a Filet-O-Fish. I don’t even like fish. I just said it because it sounded like a dare. Then I ate it and thought, “This is what regret tastes like.”
The peach mango smoothie though? That thing slaps. Especially in the summer. It’s like McDonald’s said, “We can’t help you with gluten, but here’s a fruit tornado in a cup.” I’ve had three in one day. I don’t know if that’s healthy, but I do know it’s cheaper than therapy.
I once asked a food inspector what he thought of the place and he said:
“It’s clean, fast, and 80% of the menu is edible. That’s a win in my book.”
So yeah, four stars. Great food, great speed, questionable decisions. If you’re gluten-free, bring a snack. If you’re not, bring stretchy pants. And if you hear someone whispering “extra sauce…” from the bathroom, don’t worry—it’s probably just the Phantom from Phantom Lake moonlighting between parks.