Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, incorrect orders, and poor customer service experiences.
Food Quality
There were numerous complaints about cold food, incorrect orders, and declining quality of menu items.
Cleanliness
Some customers noted that the restaurant was clean and well-maintained, while others reported unsanitary conditions.
Staff Performance
Feedback on staff was mixed, with some praising individual employees for excellent service, while others criticized the overall professionalism and attitude of the team.
Operational Hours
Customers expressed frustration over inconsistent operating hours and issues with the mobile ordering system.
AZ
Allie Zuniga
Nov 8, 2025
4.0
I go to McDonalds regularly and this location used to have mediocre service but they’ve really stepped up their game these past two weeks. Typically, they’d forget an item or get a customization as simple as No Mustard wrong but the employees have been reading the orders correctly and ringing them up in a timely manner. Time spent in the drive thru has also decreased, while accuracy is improving. - lastly, props to whoever started telling their employees to ask customers if they’d like ketchup or sauce in the bag. 9/10 times I wouldn’t get any sauce with my order, after specifying which ones I want, unless I asked after receiving my food. That used to be the standard at McDonalds but in recent years it’s felt like locations were hoarding sauces. They’re for the customers.
AS
Annie S
Nov 4, 2025
4.0
Line was sooooo long. First time using this location. It was Saturday rush before breakfast ends. About a 15 minute wait in line. Staff were super nice- just super busy
JB
Justin Burger
Oct 29, 2025
3.0
their remodel makes it clear: don't eat here..
IM
I don’t know milk
Oct 17, 2025
1.0
Doesn’t close at 1 like it says. Closes at 12.
SB
shylynn burden
Oct 5, 2025
1.0
I had a DoorDash I was picking up when an employees friend came in to get free food while it was busy. They recieved there food before I even got my DoorDash. Then the curbside worker “Lizzie” went outside to talk to another friend ordering food while it’s still busy and lots of customers that were paying still hadn’t recieved there food. When I mentioned something about the Lizzie worker to do her job instead of chatting she had an attitude and told me to worry about my door dash. The same door dash that was wrong