McDonald's

3.4
810 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
22 Washington Street Ext, Fair Haven, VT
05743, United States

Hours

Reviews

3.4
810 reviews
5 stars
259
4 stars
166
3 stars
174
2 stars
76
1 star
135

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, both in the drive-thru and inside the restaurant, often exceeding 20-30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong modifications, leading to customer frustration.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and bathrooms, which detracted from their dining experience.

Staff Behavior

While some staff were described as friendly, there were numerous complaints about rude or unprofessional behavior from management and certain employees.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others received cold or poorly prepared food.
  • TB
    Tammy Busse
    Nov 11, 2025
    4.0
    There is a drive thru cashier there that works evenings/nights that is the most friendliest and helpful that I have seen in a long time. On 2 different occasions, I have seen her smooth over a situation caused by 2 lazy male coworkers.
  • MM
    MYB
    Nov 2, 2025
    2.0
    They clean very poorly and the toilet is clogged. Although the employees are friendly, that doesn't compensate for it.
  • VV
    Vtredneck74
    Oct 12, 2025
    4.0
    I went through the drive thru, there was 5 cars ahead of me and it went pretty fast. Happy with the service
  • VC
    Vesta Clark
    Sep 26, 2025
    1.0
    If I could give zero stars I would. This McDonalds is filthy, the floor is sticky, there's fries all over the floor and old food on the tables. Not only is it dirty, but the staff are rude and it took over 30 minutes to get our food. And we 'dined' inside. They gave us no sauces, even though we paid for them. And I stood at the front, where you otder your food for 20 minutes waiting to ask for 3 sauce packets. I had staff look at me, see me waiting, turn around and walk the other way. I had staff literally walk right by me to go outside and smoke. Thank God were just passing through, because I would hate to have to experience this twice. -10/10. Would NOT recommend!
  • D8
    DV 802
    Sep 26, 2025
    1.0
    I’ve lived in the area my whole life and have been a frequent customer. Service has gone down hill in the past year. The manager is rude, incompetent which leads to long wait times, cold food. The only thing saving this place from going under is it’s the only fast food place in town. Corporate and the owner should really take a look at this place and get it back on track.

Frequently Asked Questions About McDonald's

What are the drive-thru hours at this McDonald's location?

The drive-thru is open daily from 5:00 AM to midnight.

Can I order McDonald's food for delivery or curbside pickup at this location?

Yes, this McDonald's offers delivery and curbside pickup services.