McDonald's

3.4
814 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
22 Washington Street Ext, Fair Haven, VT
05743, United States

Hours

Reviews

3.4
814 reviews
5 stars
259
4 stars
166
3 stars
174
2 stars
78
1 star
137

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 30 minutes, especially in the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong modifications.

Cleanliness

Numerous customers noted poor cleanliness, including dirty dining areas and restrooms, with some mentioning mold and other hygiene concerns.

Staff Attitude

While some employees were praised for their friendliness, others were criticized for rudeness and unprofessional behavior, particularly management.

Food Quality

Feedback on food quality was mixed, with some customers receiving cold or poorly prepared items, while others enjoyed their meals.
  • JT
    John Trombley
    3 days ago
    1.0
    After messing up the order the rude staff brings out the cold food . We both had food poisoning and we're very sick. Highly avoid this location.
  • DD
    drizzho
    Dec 16, 2025
    1.0
    I’ve been living local here for a year now, do not come here after 7:30pm unless you have an extra hour of your life to waste. I do not understand how it takes so long to cook McDonald’s food. It’s literally made for them to cook it as fast as possible. I pulled into the parking lot at 8:10pm and as I’m typing this, it is 8:30pm and I’m not even at the order spot yet. I’ve waited here multiple times over 40 minutes because it’s the only fast food open around here but I’m starting to think it will actually be better and quicker to drive to Rutland 20 minutes away. The food I receive for waiting all that time is also below standards sometimes not even edible. I’ve wasted so much time and money in this drive thru I’m at my last straw coming here unless management gets their act together and trains people to be clean, make food fast and actually care about their job. EDIT * 8:54pm and I’m still not at the first window I’m so upset at this service. I don’t even think my food will be warm. EDIT AGAIN ** RECEIVED THE WRONG FOOD AT 9:36PM BUT I WASNT GONNA WAIT ANOTHER HOUR IN THE DRIVE THRU, NEVER COMING HERE AGAIN, 3 EMPLOYEES ON STAFF SHE SAID ?!!! WHY EVEN BE OPEN ?!!! Tried to eat the food I got but it was terrible, I’ve had good McDonald’s before and this was the farthest from it, usually in and out of the drive thru in 5 minutes too not 1 hour and 26 minutes. Never again, will just drive to Rutland and there are more options and won’t take an hour.
  • WG
    Will Gilyard
    Dec 13, 2025
    2.0
    I was very disappointed in my service for the simple fact they could get a simple order correct why do I have to ask you to melt the cheese on my burger I mean come on really?! three times they got my order wrong unbelievable
  • KM
    Kristin Mestyan
    Dec 11, 2025
    5.0
    Hilarious brothers working at each window! Love these lunches and the best of humor. 🤗❤️❤️
  • TB
    Tammy Busse
    Nov 11, 2025
    4.0
    There is a drive thru cashier there that works evenings/nights that is the most friendliest and helpful that I have seen in a long time. On 2 different occasions, I have seen her smooth over a situation caused by 2 lazy male coworkers.

Frequently Asked Questions About McDonald's

What are the drive-thru hours at this McDonald's location?

The drive-thru is open daily from 5:00 AM to midnight.

Can I order McDonald's food for delivery or curbside pickup at this location?

Yes, this McDonald's offers delivery and curbside pickup services.