Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
900 reviews
5 stars
289
4 stars
234
3 stars
173
2 stars
64
1 star
140
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.
Order Accuracy
There were numerous complaints about missing items and incorrect orders, indicating a lack of attention to detail.
Staff Attitude
Feedback on staff interactions was mixed; while some praised friendly service, others reported rude or unhelpful behavior.
Food Quality
While some customers enjoyed the food, there were complaints about cold, poorly prepared, or incorrect items.
Cleanliness
The location was generally noted as clean, with well-maintained facilities, although some customers experienced issues with food hygiene.
- DCDevin CyrJan 1, 20261.0Every time I do doordash here I wait 15-40 minutes for my customers order even with nobody in line ,they prioritize the drive thru, and say its ready on app as soon as they start so it doesn't look bad on them, have been told they are working on it waited 20 minutes and it was waiting on the shelf, they were just too lazy to take the time to look.
- AAAyriel allenDec 30, 20251.0The manager is awful the way she talks to customers and how she approached the customers is horrible management the only friendly worker is Cayden, she was completely overwhelmed which we all can be but there’s way of expressing it and certainly isn’t being rude or being mad that a drink was forgotten or asking for sauce! Wait time was over an hour
- RWRakyah WebsterDec 24, 20251.0Food is good, however items have been missing here and there so it's good to check. Also, the drive thru is extremely slow.
- JMJames MarisDec 21, 20251.0If I could give minus stars I would...I was there only person in there and one car in the drive thru still waited 15 minutes maybe if they stopped talking to each other I could have gotten out quicker....for what you guys charge we should be in and out
- TRTonya RatteDec 6, 20251.0I pulled in at 1019am, waited in line happily as I was in time for breakfast. I pulled up to order at 1030am, just to be told they were no longer serving breakfast. I questioned the time and was curtly told they are serving lunch. Do not recommend.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Derby, VT?
McDonald's in Derby, VT is open daily from 6:00 AM to 11:00 PM.
When is the drive-through service available at this McDonald's location?
The drive-through is open every day from 6:00 AM to 11:00 PM.
Can I order delivery from this McDonald's, and what are the delivery hours?
Yes, delivery is available daily from 6:00 AM to 10:30 PM through their online delivery service.
Does this McDonald's offer curbside pickup?
Yes, this location offers curbside pickup as part of its pickup and delivery services.
What payment methods are accepted at this McDonald's?
They accept major credit cards including American Express, Discover, Mastercard, and Visa, as well as Apple Pay, Android Pay, and cash.
Is there a mobile app I can use to order from McDonald's?
Yes, you can use the McDonald's App available on both the Apple App Store and Google Play Store for mobile ordering.
Where is this McDonald's located?
This McDonald's is located at 4518 US Rte 5, Derby, VT 05829, United States.
What other restaurants or coffee shops can I find near McDonald's in Derby, VT?
Nearby you can find Dunkin', another coffee shop and bakery, as well as Hoagie's Expressway and Hoagie's Pizza & Pasta, offering Italian and American cuisine. These are great options if you want to explore more dining before or after visiting McDonald's.
Are there any convenient stores or gas stations near McDonald's Derby location?
Yes, there are Exxon & Mobil Stations and an Irving Oil gas station nearby, which also offer convenience store items and coffee, making it easy to fuel up and grab snacks around your visit.
What nearby landmarks or services might help me find McDonald's in Derby?
The McDonald's is near the US-Canada Border crossing and the Transportation Department District 9. These landmarks can help you orient yourself when visiting the restaurant.