Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Several reviews mentioned cold or old food, with complaints about the freshness of fries and other items.
Communication Problems
Customers experienced difficulties with staff communication, including language barriers and unhelpful responses.
Positive Experiences
Some customers highlighted friendly staff and good service during their visits, indicating that experiences can vary.
Cleanliness Concerns
There were multiple complaints about unsanitary conditions, particularly in the bathrooms and food preparation areas.
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NOVA Reviews
Oct 27, 2025
1.0
I am genuinely concerned for the young “adults” who work here. Following simple requests, such as “Can I please have a buffalo sauce”, and getting bbq sauce in bag, is irritating. Here’s the thing though, this is consistent.
Fries suck. Coke is premade so as it sits during a rush, it gets watered down. Hate this location.
MA
montserrat alvarez
Oct 20, 2025
1.0
Went through drive through and didn’t realize I was missing part of my order until I got home. Called to try and get a refund and the guy in the phone was rude and hung up.
KK
Kate
Oct 9, 2025
1.0
Every night from 3 AM to 5 AM they say that they can only take cash and that their systems down.. they can’t accept points and I feel like They’re being shady.
TH
Thomas Hartman
Sep 28, 2025
1.0
Gave them my code at the drive thru for a mobile order on the app and they say they're not able to take mobile orders right now
TL
Tev Lar
Aug 8, 2025
1.0
Absolute slowest drive thru in America. Get ready to wait in a 10 minute drive thru for a small order