McDonald's

3.7
930 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4309 Merchant Plz, Woodbridge, VA
22192, United States

Hours

Reviews

3.7
930 reviews
5 stars
389
4 stars
194
3 stars
129
2 stars
69
1 star
149

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Several reviews mentioned cold or old food, with complaints about the freshness of fries and other items.

Communication Problems

Customers experienced difficulties with staff communication, including language barriers and unhelpful responses.

Positive Experiences

Some customers highlighted friendly staff and good service during their visits, indicating that experiences can vary.

Cleanliness Concerns

There were multiple complaints about unsanitary conditions, particularly in the bathrooms and food preparation areas.
  • NR
    NOVA Reviews
    Oct 27, 2025
    1.0
    I am genuinely concerned for the young “adults” who work here. Following simple requests, such as “Can I please have a buffalo sauce”, and getting bbq sauce in bag, is irritating. Here’s the thing though, this is consistent. Fries suck. Coke is premade so as it sits during a rush, it gets watered down. Hate this location.
  • MA
    montserrat alvarez
    Oct 20, 2025
    1.0
    Went through drive through and didn’t realize I was missing part of my order until I got home. Called to try and get a refund and the guy in the phone was rude and hung up.
  • KK
    Kate
    Oct 9, 2025
    1.0
    Every night from 3 AM to 5 AM they say that they can only take cash and that their systems down.. they can’t accept points and I feel like They’re being shady.
  • TH
    Thomas Hartman
    Sep 28, 2025
    1.0
    Gave them my code at the drive thru for a mobile order on the app and they say they're not able to take mobile orders right now
  • TL
    Tev Lar
    Aug 8, 2025
    1.0
    Absolute slowest drive thru in America. Get ready to wait in a 10 minute drive thru for a small order

Frequently Asked Questions About McDonald's

What are the hours of operation for McDonald's at 4309 Merchant Plz, Woodbridge, VA?

McDonald's at 4309 Merchant Plz, Woodbridge, VA is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery including same-day and no-contact delivery services.