Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Cleanliness
Several customers reported unsanitary conditions, including dirty bathrooms and trash in the dining area.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and poor communication regarding their requests.
Management Issues
Reviews indicated a lack of professionalism and poor management practices, with some customers citing negative interactions with managers.
Food Quality
While some customers enjoyed the food, others reported issues with cold or improperly prepared items.
AC
alisa cheeseman
Nov 8, 2025
1.0
I would give zero stars if I could....completely unprofessional!! I did a mobile order because you have to use the app to get the deals. Well its been 20 minutes and my order still didnt come out so I went inside to inquire about my order. Then a McDonald's employee yells from the back "Dont be lazy" to me for using the mobil pickup line!!! Absolutely ridiculous and unprofessional...I will NEVER be back ever!!!
BC
Brother's Best Construction
Oct 26, 2025
5.0
My son love chicken nuggets
HM
Horacio Montiel
Oct 23, 2025
1.0
The drive through was closed 22 minutes early on October 23rd
CC
Cirnyx
Oct 14, 2025
1.0
An older lady who works here is very weird. As I'm eating, she comes over to mop which had bleach and made me nauseous. I noticed she didn't mop the other side of the restaurant (which another patron was sitting at near the further window). I even took a photo of the floors to show she didn't do the other side. I went to the bathroom as she's mopping near the front door (she even saw me as I said excuse me to get by), and as I'm in the bathroom (less than 5 minutes), she comes in to start mopping! Mind you, she hasn't even done the rest of the floors, including outside the bathrooms. As I'm coming out, she's right outside my bathroom door to put tissue in the stall and gives me a glare and slams the bathroom door afterwards. I noticed she left the mop out too near the front door. I also had another instance with a young teen/young adult male too with an order issue one night. I believe there was a language barrier, but instead of getting someone to help assist, he laughs in my face and walks away upset. Thankfully, the manager got involved and resolved it for me. All in all, some of the staff needs to do better on service.
CC
Crow
Oct 5, 2025
1.0
Today my friend and I went in to order food through the kiosk where we ordered food separately asking for ranch on the side for our orders. When we received our food only one of our trays of our separate orders had two sides of ranch.
When my friend went to ask for ranch we only received two more cups of ranch when we had multiple items that we ordered separately. When they proceeded to ask for more politely the worker refused to give them ranch and what looked to be the manager came to take over the situation in a rude tone and manner. She said that we only ordered chicken nuggets and "didn't need more ranch" when we both separately got French fries and separate items to take home.
What I don't understand is how they ignored the sides of ranch that we ordered as a kiosk and determined how much ranch two separate people would need on two separate orders. The girl who appeared to the manager was very rude and argumentative I as a store manager would never treat a customer this way over a side. This is a completely unacceptable manner to treat a customer and we will not return to this location.
What are the regular business hours for this McDonald's location in Woodbridge, VA?
The McDonald's at 14362 Gideon Dr, Woodbridge, VA is open Monday through Thursday from 5:30 AM to 11:00 PM, Friday and Saturday from 5:30 AM to midnight, and Sunday from 6:00 AM to 11:00 PM.
When is the drive-thru open at this McDonald's?
The drive-thru operates Monday through Thursday from 5:30 AM to 11:00 PM, Friday and Saturday from 5:30 AM to midnight, and Sunday from 6:00 AM to 11:00 PM.
During what hours is delivery available from this McDonald's?
Delivery is available Monday, Tuesday, Thursday, Friday, and Saturday from 5:30 AM to 10:30 or 11:30 PM (varies by day), Wednesday from 8:30 AM to 11:30 PM, and Sunday from 6:30 AM to 10:30 PM.
What delivery and pickup services does this McDonald's offer?
This McDonald's offers curbside pickup, delivery, same day delivery, and no-contact delivery.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I place an order online or through an app for this McDonald's?
You can order online via https://mcdonalds.order.online/business/-5579, or use the McDonald's app available on the Apple App Store and Google Play Store.
What are some nearby places I can visit before or after dining at this McDonald's?
Nearby you can visit Tipsy Crab (an American and seafood restaurant), Tokyo Japanese Steak House, Pizza Hut, and Guapo’s Taqueria and Charcoal Chicken for varied dining options.
Are there any nearby fitness or health facilities around this McDonald's location?
Yes, Fitness Tech Personal Training, Retro Fitness gym, and Village Physical Therapy are close by for your fitness and health needs.
Where can I find nearby convenient stores or gas stations near this McDonald's?
Nearby convenience stores and gas stations include Shell, 7-Eleven, and Old Virginia Tobacco Co.
Does this McDonald's offer any rewards programs or promotions for customers?
Yes, customers can earn points for free food through the MyMcDonald's Rewards program. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.