McDonald's

3.6
1614 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
14075 Shoppers Best Way, Woodbridge, VA
22192, United States

Hours

Reviews

3.6
1,614 reviews
5 stars
632
4 stars
352
3 stars
279
2 stars
94
1 star
257

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, including managers, leading to a negative dining experience.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Wait Times

Customers frequently complained about long wait times both in the drive-thru and inside the restaurant, often exacerbated by poor service.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and a lack of cleanliness in the dining area.

Food Quality

While some customers enjoyed the food, others reported issues with cold or stale items, indicating inconsistency in food preparation.
  • MS
    Mustafa Sharify
    Nov 14, 2025
    1.0
    Very rude staff, never recommend
  • SC
    Stephen Cella
    Nov 11, 2025
    1.0
    Horrible staff! Can't get orders right with attitudes
  • JW
    Jason West
    Nov 7, 2025
    1.0
    I went through the drive through and gave my mobile order code. The employee then repeated it and said I was at the wrong location. I picked my kids up from school with no food and returned after verifying it was the right location. I walked in this time and had the manager on duty verify the location and my order. She then explained to me she couldn't give me my food because I had not gone through the drive through. She said the only solutuon was to cancel my order instead of handing me the food they already had made for me. With employees that lie to their customer, managers who are incapable of handing people food, this has to be the worst run franchise in the area. I have never been twice to a location and still not gotten food I had ordered until 3:01 PM on November 7th 2025.
  • MS
    Masood Shah
    Nov 5, 2025
    1.0
    The crew members specifically the lady who works in the front is very very slow and takes very long time to get the order, prepare the order and for one refill she took like 2 minutes despite the fact she wasn’t very busy but it seems she enjoys keeping customers wait. This isn’t the first time!
  • GG
    Giovanny Gomez
    Oct 6, 2025
    1.0
    Estoy afuera de la tienda y Nome kiso atender la muchacha xq no a blo inglés kise pedir ime corrió del lugar a esta hora

Frequently Asked Questions About McDonald's

What are the McDonald's Woodbridge store hours?

McDonald's Woodbridge is open 24 hours a day, 7 days a week, from Monday to Sunday.

Does McDonald's Woodbridge have a drive-thru service?

Yes, McDonald's Woodbridge offers a 24/7 drive-thru service.