At Brixx, we bring people together to share in life's moments, both big and small. We invite friends and family to connect and relax over a scratch-made meal from our wood fired oven. We know that the little things in life really are the big things. That's why we make it a point to engage with our guests and our communities. Together is delicious.
Many customers reported slow service, inattentive staff, and instances of rudeness from servers, leading to frustration.
Food Quality
While some reviews praised the food, particularly the pizza, there were multiple complaints about incorrect orders and poor food preparation.
Staff Performance
Certain staff members, like Jordan and Dejah, received high praise for their service, while others, like Maddie, faced criticism for their behavior.
Atmosphere
The atmosphere was generally described as enjoyable, with some customers appreciating the vibe, though there were mentions of cleanliness issues.
AR
Alyse Rodriguez
6 days ago
2.0
Food was fine, pizza was not my preference my husband loved his Thai pizza. The place itself is nice but when you sit down you notice how dirty it is, it smells of dirty dishes in there. Staff all seemed to be eating while working?! Bar tender taking bites in between serving drinks. A group of them all congregated in the corner chomped down some chicken wings. Watched a server quickly finish a wing, wipe his hands on his pants to rush over and serve guests also offering shredded cheese with his greasy chicken hands 🤣 I have never seen such a thing. Staff were having the best time as well and were louder than the patrons. Let's just say I Prayed extra hard over my food today 🙌🙈
FP
Fuct Population
Jan 2, 2026
2.0
Service is really slow, had us sitting around wondering where our drinks are while staff chat with each other and sit on their phones behind the bar. Our server Brittany was respectful but also over-worked thanks to her co-workers who seemed to be more focused on socializing with each rather than doing table rounds. If you plan on visiting be prepared to wait around a while
(15-20 mins just for a lemonade refill).
We Won’t be coming back, If i was the owner i’d want to know the staff aren’t performing the best of their abilities.
With two bar tenders you wouldn’t think the beverages would take 20 minutes to come out. The food, on the other hand was tasty and pizza’s are decent. Would recommend take-away.
CJ
Cedrick Johnson
Dec 31, 2025
5.0
My family and I visited here on the holiday Dakota was amazing!! Great recommendations great service!!! Pizza was amazing everyone did an amazing job! Very pleased and happy!!!
AI
ashrar i
Dec 30, 2025
1.0
Food was good but our waitress Maddie ignored us the entire time while she happily tended to other (white) customers around us. Disappointing and seemingly racist. Hostess was very kind atleast
AH
Abigail H
Dec 28, 2025
1.0
Absolutely unacceptable experience. From the moment we walked into Brixx Wood Fired Pizza, we were treated with complete disrespect. The hostess barely acknowledged us, sat us down, and threw the menus on the counter with a clear attitude. She then walked over to another staff member, whispered something, and rolled her eyes, which was extremely unprofessional and uncomfortable to witness. No customer should be treated that way. We immediately felt unwelcome and disrespected, so we left. Customer service like this is embarrassing and needs to be addressed.
Frequently Asked Questions About Brixx Wood Fired Pizza + Craft Bar
What types of pickup and delivery services does Brixx Wood Fired Pizza + Craft Bar offer?
Brixx Wood Fired Pizza + Craft Bar offers in-store pickup, curbside pickup, delivery, and no-contact delivery services.
Where is Brixx Wood Fired Pizza + Craft Bar located?
It is located at 14900 Potomac Town Place, Woodbridge, VA 22191, USA.
What are the opening hours of Brixx Wood Fired Pizza + Craft Bar?
Open Monday to Thursday and Sunday from 11:00 AM to 11:00 PM; Friday and Saturday from 12:00 PM (Friday) / 11:00 AM (Saturday) to 1:00 AM.
What types of cuisine and food options does Brixx Wood Fired Pizza + Craft Bar serve?
They serve wood-fired pizza, craft beer, vegetarian, vegan, gluten-free options, pasta, salads, sandwiches, wings, desserts, and more with a family-friendly menu including a kids menu.
Which payment methods are accepted at Brixx Wood Fired Pizza + Craft Bar?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does Brixx Wood Fired Pizza + Craft Bar have a bar and serve alcoholic beverages?
Yes, the restaurant has a bar onsite and serves cocktails, beer, wine, and craft beer.
Is Brixx Wood Fired Pizza + Craft Bar wheelchair accessible and family-friendly?
Yes, it has wheelchair accessible entrances, seating, restrooms, and welcomes families and children with a kids menu and high chairs available.
Are there any nearby restaurants to visit along with Brixx Wood Fired Pizza + Craft Bar?
Yes, nearby options include BurgerFi for burgers and fast food, Savage Burrito for Tex-Mex, Uncle Julio's for Mexican cuisine, Sushi Jin Next Door for Japanese sushi, and CAVA for Greek and Mediterranean food.
What nearby retail and service stores are close to Brixx Wood Fired Pizza + Craft Bar?
Nearby retail and service stores include Johnson Fitness & Wellness Store, AT&T Store, Bubbles Salons, Diamond Lotus Nail Spa, and The UPS Store 6656 for shipping and printing services.
Can I combine a visit to Brixx Wood Fired Pizza + Craft Bar with nearby entertainment or leisure activities?
Yes, you can visit Muse Paint Bar for art and drinks or enjoy nearby gyms such as Leisure Fitness for exercise before or after dining.