McDonald's

3.5
755 reviews
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Business Details

4521 John Tyler Hwy, Williamsburg, VA
23185, United States
(757) 253-2088
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4521 John Tyler Hwy, Williamsburg, VA
23185, United States

Hours

Reviews

3.5
755 reviews
5 stars
288
4 stars
136
3 stars
129
2 stars
65
1 star
137

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality varied widely, with some praising friendly staff and quick service, while others reported rude behavior and significant order inaccuracies.

Order Accuracy

Many customers expressed frustration over incorrect orders, missing items, and poor quality control, leading to dissatisfaction.

Food Quality

Feedback on food quality was mixed; while some enjoyed hot and fresh meals, others received cold or poorly prepared items.

Cleanliness

Several reviews highlighted issues with cleanliness, particularly in bathrooms and food handling practices.

Staff Performance

While some staff members were noted for their friendliness and efficiency, others were criticized for rudeness and lack of professionalism.
  • MR
    Maria Ragonese
    1 day ago
    5.0
    BEST TASTING BURGERS compared to ALL other McDonald's in the Hampton Roads area! Juicy, cooked to order, tastes like a homemade burger 🍔 on your grill. Shakes are better than other McDonald's too.
  • SC
    Stephen Colafrancesco
    5 days ago
    5.0
    Met expectations. We have not been to a McDonalds in YEARS. We were heading out early for the day and needed a quick bite. Ordered in the app (niece said we should dload). Placed the order and they were bringing it to us in the pickup spot #5 within 3 minutes of ordering. Gotta say...was surprised. Nice job!
  • AM
    Adrien Morgan
    Dec 26, 2025
    5.0
    These guys are my HOMIES!! All the other Williamsburg McDonalds suck for some reason. But not this one. The staff is so nice and my order has never been wrong. No sauce packets or straws left behind. I imagine some of them recognize me at this point because I embarrassingly go to this location a ton. :)
  • CS
    Charles Kirkland Smith
    Dec 18, 2025
    1.0
    If I were starving to death and the next food establishment was another 10 miles I’d take my chances going another 10 miles. Nothing like cold food to end the day!
  • AZ
    A.M. Zheng
    Dec 11, 2025
    2.0
    Overpriced food, cramped seating, no available electrical outlets, one-person bathrooms...not even Diet Dr. Pepper. McDonald's continues its steady decline.
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Frequently Asked Questions About McDonald's

What are the regular operating hours of this McDonald's location?

This McDonald's is open daily from 6:00 AM to 11:00 PM.

What are the delivery hours for this McDonald's?

Delivery is available every day from 6:00 AM to 10:30 PM.