McDonald's

Reviews

• JK

  Joel Klein

  4 days ago
  1.0
  I just want to give a shout out to the very nice cashier with dread locks who took the time to help my kids tonight. My wife and I have six kids. Five of them wanted to redeem their “Free Item Coupon”. By the rules on the back of the coupon they were all valid and each child had their own. The gentlemen with dread locks was very kind, helpful, and stood up for my children when the manager wanted to make them pay. The manager only wanted to redeem one coupon saying it was one coupon per car per visit. The coupon clearly does not say that. Glad to know there are still kind people out there.
• AB

  Alexis Boyce

  5 days ago
  1.0
  Employees are inconsiderate, window was left open and all you could hear was yelling and playing around. Food was cold, absolutely horrible experience. Lady at the payment window seemed like she didn’t care about anything. Just as short and nasty sounding. REPLACE YOUR EMPLOYEES WITH BETTER!!!
• BO

  brenda offenbacher

  Nov 6, 2025
  1.0
  This is the worst location around. They are ALWAYS out of Dr. Pepper. Their speaker doesn't work half the time. Never keep staff. Always a different worker when you go and never ever have good service from start to finish. This place needs to shut down and start over. If I could give zero stars I would. Line is always long. They told me last night they couldn't take my order bc a tour bus was there so I needed to come in. No credit today. Cars backed up and no sign up saying only cash. Never ever get orders right. Just awful.
• KM

  K. M

  Oct 31, 2025
  1.0
  Shut it down please! Throw the whole store away and start over! The level of disrespect shown to the customers at this location is disgraceful. Our experience was with the guy (who works there) with twisted dreadlocks in his hair. He yelled at this older customer because she needed her order corrected. He reprimanded her over the order that THEY (McDonald's employees) got wrong. The poor lady kept trying to explain herself and he stood there rolling his eyes at her and making a mockery of her. It was gut wrenching to watch. The other customers who were waiting looked terrified and said that they all get treated that way from the staff at this location. People should start recording these interactions at this McDonald's and posting them online for accountability. As far as our food was concerned, the same rude employee literally threw our bag across the counter at us and walked away. We did not eat that food. Its dangerous to eat food prepared by people who hate their jobs, customers and life in general. Please do not continue eating food out of this place. It's not safe for anyone. I wish I could zero stars. This place is a ZERO in service, food quality and atmosphere. Where is the general manager? Where is the accountability? Avoid this location by any means necessary.
• ER

  Elie Rose

  Oct 18, 2025
  1.0
  Wish i could put zero stars honestly. The worst service ever, worst than in Newport News. I come here a lot since its local to my school but gosh i rather drive an extra 10 minutes… staff are always rude and takes absolutely forever. We ordered 4pc. Nuggets (just the nuggets) and a 6pc. Nugget meal medium at 2:11pm it is currently 2:40pm and still have not gotten our food. We have places to be just like these other people. I get working in the food industry is hard but gosh you do a terrible job at it then complain and get mad… Im so terribly sorry you have to work just like the rest of us. This place needs a lot of fixing up they cant even get the orders right half the time. Its 2:43 -just got our order, I ordered a medium Dr Pepper (they were out of medium cups so i got a large) went to get a drink and every single fountain drink was out of syrup no big deal I’ll just get sweet tea, I thought and then there was no sweet tea the only option was unsweetened tea (a disgrace to anyone from the south) This is insane they should not be this terrible!!!

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