McDonald's

3.2
1579 reviews
Get DirectionsCallWebsite

Business Details

329 Second St, Williamsburg, VA
23185, United States
(757) 220-0630
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
329 Second St, Williamsburg, VA
23185, United States

Hours

Reviews

3.2
1,579 reviews
5 stars
492
4 stars
297
3 stars
263
2 stars
161
1 star
366

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Customers frequently reported cold, poorly prepared food, with several instances of missing items or incorrect orders.

Cleanliness

The restaurant was often described as dirty, with complaints about unsanitary conditions in both the dining area and restrooms.

Staffing Issues

Many reviews noted that the location appeared understaffed, leading to slow service and a lack of customer focus.
  • JZ
    John Zion
    Dec 31, 2025
    1.0
    I can't figure out why people still eating McDonald's when they know the food is trash. Not healthy. There's even warning signs in California about eating their food. People say they want to live but there's a line around the corner every night.
  • MD
    Margaret Davis
    Dec 27, 2025
    1.0
    I would give this place a 0 if I could. We sat in the drive thru line for over 45 minutes with 3 cars in front of us to only be told they were closed. We pulled into the line at 10:15. When I called the manager the next day, she just wanted to argue.
  • RR
    RIBlits
    Dec 26, 2025
    4.0
    Ordered for 2 Adults and a toddler, took almost 40 minutes to get our food and when we did the main courses were cold but the hasbrowns were scorching hot. I had to ask for syrup, butter and utensils for my hot cakes. The napkin dispenser in the lobby did not have any napkins, and the bins didn't have anything in them. Overall it was a McDonalds so i can't be too surprised.
  • JV
    Joel Voron
    Dec 24, 2025
    1.0
    Dried out cheeseburgers. Manager would not refund me for the nasty cheeseburgers when I was willing to buy a quarter pounder. This McDonalds cannot keep staff, the food is usually bad and the manager lady is not professional. Will never go back. Avoid.
  • JJ
    jewels2377
    Dec 4, 2025
    2.0
    This McDonald’s is tragically bad at getting all of the items you ordered in the bag. My husband and I are now at our 9th time in a row where our delivery or drive thru from here is missing an item. It’s actually gotten to the point that we have started taking bets on what’s going to be missing this time. They are always nice about it when we have called to complain, but it’s laughably bad. Eventually they are just going to give us an empty bag and 2 drinks. Lol. Today was no dipping sauce for the chicken nuggets and 1 set of fries instead of 2. We’re too lazy to drive to the further away McDonald’s, but you should be forewarned that this one is 100% going to forget some of your food. Lol
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Williamsburg, VA?

McDonald's in Williamsburg is open daily from 5:30 AM to 11:00 PM.

When is the drive-through service available at this McDonald's?

The drive-through is open Monday to Thursday and Sunday from 5:30 AM to 11:00 PM, and Friday to Saturday from 5:30 AM to midnight.