McDonald's

3.3
1695 reviews
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Business Details

1620 Richmond Rd, Williamsburg, VA
23185, United States
(757) 220-2026
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1620 Richmond Rd, Williamsburg, VA
23185, United States

Hours

Reviews

3.3
1,695 reviews
5 stars
524
4 stars
329
3 stars
310
2 stars
179
1 star
353

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional staff, with many experiences highlighting long wait times and incorrect orders.

Food Quality

Mixed reviews on food quality, with some customers noting fresh and hot meals while others received cold or incorrect items.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the bathrooms, impacting overall customer experience.

Staff Performance

While some employees received praise for their friendliness and efficiency, others were criticized for poor service and lack of professionalism.
  • RB
    Rob Brinkley
    Dec 29, 2025
    4.0
    If you've never gone to a McDonald's, this is one.
  • RB
    René Botzang
    Dec 22, 2025
    3.0
    Food was good but the attitude of the staff was terrible.
  • BW
    Bunny Warthen
    Dec 6, 2025
    1.0
    This place was horrible and the people were even worse. I asked for well done hash browns. Got to the window and food was already ready which is usually a good thing unless you're asking for well done then it should be taking longer. Normally, McDonalds will ask me to pull to one of the stop things to wait. I asked the guy if they were well done because that was REALLY fast. He assured me they were. I checked. They're not. They're not even normal cooked, they're soggy and falling apart just touching them. He said "oh" then started closing the window. No, I'd like them actually cooked. I'm guessing the manager based on her shirt started arguing with me about it being extremely rude so I just left. There's a whole button option to select well done.
  • JZ
    John Zion
    Dec 2, 2025
    1.0
    I just don't understand. People say they want to live but this food is poison and adventure will kill you but yet they cannot stop eating it in California. You got to have a warning sign to eat this food. Animals won't even eat this food. But people flock there with their children. They don't smoke how they don't drink how they want to live yet. This food is poison in every way and every time I roll by it it has a line. I just don't understand it. I never eat at McDonald's
  • SN
    Simply Nunya
    Nov 13, 2025
    1.0
    Can here to pick up a DoorDash order and they’re closed it’s 11:29 pm but it says they close at midnight.
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Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 1620 Richmond Rd, Williamsburg, VA?

This McDonald's is open daily from 5:30 AM to midnight, except on Friday and Saturday when it stays open until 1:00 AM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open from 5:30 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.