McDonald's

3.7
891 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
544 Maple Ave W, Vienna, VA
22180, United States

Hours

Reviews

3.7
891 reviews
5 stars
365
4 stars
191
3 stars
139
2 stars
58
1 star
138

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items, leading to frustration.

Customer Service

Feedback highlighted a mix of experiences, with some praising friendly staff while others noted rudeness and lack of professionalism.

Food Quality

There were complaints about food being served cold or improperly cooked, alongside some positive remarks about fresh items.

Cleanliness

Several reviews mentioned cleanliness issues within the restaurant and bathrooms.

Speed of Service

While some customers experienced quick service, others noted long wait times and disorganization.
  • IF
    Iman Ferdowsi
    2 days ago
    5.0
    Always consistent and delicious.
  • MM
    megan mcnary
    6 days ago
    1.0
    HORRIBLE place!! they served me raw chicken and i try to call back 4 times and they either hang up / it ends the call. i can’t even get in contact with the manager to ask them to check the settings for cooking the chicken?!? this is DANGEROUS for ALL customers. will be getting in contact with corporate and food safety. this is unacceptable.
  • JT
    Justin Taylor
    Dec 16, 2025
    1.0
    This McDonald's is a nightmare. I gave them one last chance and they have disappointed me for the last time, I would certainly recommend taking your money elsewhere. For starters most of the time its a nightmare to get in because everyone is going to chic filla but once you make it inside you will have no trouble placing your order to find receive at decent speed which just about every time in an almost comical fashion will be wrong. I've ordered a McDouble with no onion or pickle and got a plain McDouble with mayo. Simple fix right, wrong, after arguing and showing a receipt with no mistake on my part they make me another one with mayo. I wish I could say it was joking when I say they literally made this mayo sandwich for me 5 times before getting it write. 45 min of time wasted, no real apologies, no refunds, no here have free cookie. This time I go and order from there Kiosk and log in, I pay, it shows on my bank record, it goes through in there system and tells me my number but doesn't print a receipt because its out of paper it even shows my recent order in my McDonald's app, yet I have to argue to get the food I payed for because the manager doesn't see it on the screen. Instead of eventually just looking it up or accepting any of the evidence on my phone she gives me some old food thats been sitting around for a while and acts like im some bum she's giving free food. This is thee worst McDonald's I've ever been to and its my mistake for giving them another shot. The experience was so awful I think McDonald's in general is in my review
  • BW
    Bobby Wandell
    Dec 6, 2025
    3.0
    I've been here 4 times so far. Every time there is a problem with my order. Forgot the fries, forgot the apple slices, forgot the toy. Not one person in line, just the drive through. I never go through the drive thru here because I would just have to come in anyways. Crazy how disorganized this McDonald's is. Im so surprised to see so many 5 star prases! I usually dont mind mess-ups at all, that's life, we are human we make mistakes, these are not mistakes, it's just incompetence. People are pretty nice here, never felt like anyone was rude. That makes up for it. Edit: I just asked a gentleman behind the counter if I could exchange my toy because of a duplicate.. he tried his best to find it for me and went above and beyond. Then he said sorry it looks like we only have two different numbers right now. I said thanks for trying and sat down. He came back like 5 minutes later with all the toys I dont have. Crazy how much time he dedicate to helping me out. What a nice person. Thanks you made my daughter's day.
  • CB
    Cristina Black
    Dec 6, 2025
    5.0
    This McDonald's has the absolute best caramel macchiato. Always fast.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Vienna, VA?

McDonald's in Vienna, VA operates 24 hours a day, 7 days a week, including holidays.

Does this McDonald's location offer delivery services?

Yes, McDonald's in Vienna, VA offers delivery services including same-day and no-contact delivery.