McDonald's

3.5
1929 reviews
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Business Details

8111 Leesburg Pike, Vienna, VA
22182, United States
(703) 442-5010
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8111 Leesburg Pike, Vienna, VA
22182, United States

Hours

Reviews

3.5
1,929 reviews
5 stars
729
4 stars
388
3 stars
251
2 stars
147
1 star
414

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly the manager, leading to a negative customer experience.

Food Quality

Many customers reported receiving cold or stale food, with some expressing concerns about food hygiene and safety.

Order Accuracy

Frequent complaints about incorrect orders and poor handling of mobile app orders, leading to frustration among customers.

Wait Times

Long wait times at both drive-thru and curbside pickup were commonly mentioned, with some customers experiencing delays of over 20 minutes.

Cleanliness

Several reviews pointed out unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas.
  • JR
    J R
    6 days ago
    2.0
    Constantly have individuals who suffer from mental instability outside the doors at night. The night crew struggles to fulfill orders correctly while the day crew struggles with time management regarding getting the orders out. There needs to be an improvement in the service to match the quality of “McDonald’s” food but severely lacking a sense of urgency to getting peoples orders and food done within a reasonable period of time. Currently waiting 7 mins with 4 cars in front now at 2pm.
  • FK
    Felicia Kisku
    Nov 14, 2025
    2.0
    Food was lukewarm at best. The "team lead" Dhanya was rude to MULTIPLE other customers including me and my fiance when we stopped in a for a quick drink. Another group of customers someone had ordered a iced tea without ice and when they asked her to correct the order she made a face, mumbled something and went to redo the drink but then added a half cup of water to the drink and when they asked her why she responded by saying "Its too sweet." I'm so sorry but 'Dhanya' lacks professionalism, disregarding and disrespecting customers.
  • MV
    Miguel Villalta
    Nov 7, 2025
    5.0
    R E : : Near This Place Is A Large Shopping Center Usually That Would Be The Only Reason Why I Would Come Dine Here The Food Here Is Very Appetizing For Me . ❇️ .
  • SS
    Sarah Shore
    Oct 28, 2025
    1.0
    The manager Dhanya is very rude and the food they serve is cold and when you complain they get mad face and are very slow!
  • SM
    Sam Madden
    Oct 10, 2025
    1.0
    Pulled up around 3 a.m., ordered my food, and didn’t find out it was cash only until I got to the window. The guy just said “system’s down” like it was totally normal—for a McDonald’s? Makes zero sense. Order was wrong too. If your system’s down, maybe mention that before taking people’s orders. Whole experience felt sketchy.
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Frequently Asked Questions About McDonald's

What are the business hours for McDonald's at 8111 Leesburg Pike, Vienna, VA?

This McDonald's location is open 24 hours a day, 7 days a week.

Does the McDonald's at this location offer delivery and what are the delivery hours?

Yes, they offer delivery 24/7 with options including same-day and no-contact delivery.