McDonald's

3.7
1016 reviews
Get DirectionsCallWebsite

Business Details

2089 Chainbridge Rd, Vienna, VA
22180, United States
(703) 893-9499
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2089 Chainbridge Rd, Vienna, VA
22180, United States

Hours

Reviews

3.7
1,016 reviews
5 stars
433
4 stars
215
3 stars
139
2 stars
72
1 star
157

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, rude staff, and incorrect orders, leading to frustration and dissatisfaction.

Cleanliness

Some reviews highlighted cleanliness issues, including unpleasant odors and unsanitary conditions in the restaurant.

Food Quality

While some customers enjoyed the food, others complained about stale or poorly prepared items, indicating inconsistency in food quality.

Positive Staff Interactions

A few customers praised specific staff members for their friendliness and helpfulness, suggesting that positive experiences do occur.

Mobile Order Problems

Several customers experienced issues with the mobile ordering system, including incorrect orders and long wait times for pickup.
  • CW
    Chank Williams
    Nov 11, 2025
    1.0
    My order was wrong. Called to let the restaurant know and have them provide the correct order. Phone rang for several minutes with jo way to leave a voicemail. Guess if there's no documentation of a problem, the problem doesn't exist.
  • DL
    Darryel Love
    Nov 10, 2025
    5.0
    Freshest Mc Donalds ever, and food was really hot and delicious. I actually forgot I was at a McDonald's.
  • AL
    Aaron Lipford
    Oct 23, 2025
    1.0
    This is one of the worst McDonald's to go to and dine. I ordered a meal and it literally took 12 minutes before I noticed my meal wasn't ready. I then proceed to ask for a refund. And it still took another eight minutes. Before asking for the refund, it seemed like nobody was working in the rear of the restaurant. Upon leaving the restaurant, I seen 3 workers returning back to work to Rear of the restaurant As the cashier was pretty good and seemed like he was really working to fill orders. But I was too frustrated to receive the meal. So I proceed to leave as the Cashier spoke to the three(3) employees seeming vert frustrated himself!. I will never, ever go to this McDonald's restaurant again!!!.
  • NJ
    Neeraj Jagga
    Oct 4, 2025
    1.0
    Useless place where employees are always busy yapping with their backs towards customers while the customers wait at the counter for service and the management doesn’t really cares. McDonald’s is the lowest brand of restaurants anyways where you go in for obesity and heart related disease later in your life
  • AU
    A Google User
    Sep 18, 2025
    5.0
    The service always feels warm and genuine.
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's at 2089 Chainbridge Rd, Vienna?

McDonald's at 2089 Chainbridge Rd, Vienna is open 24 hours every day of the week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery, same day delivery, and no-contact delivery services.