McDonald's

3.5
2852 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5205 Mudd Tavern Road, Thornburg, VA
22565, United States

Hours

Reviews

3.5
2,852 reviews
5 stars
1,014
4 stars
648
3 stars
504
2 stars
208
1 star
478

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times for their orders, with some waiting over 30 minutes.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.

Cleanliness

The restaurant was frequently described as dirty, with complaints about the state of the bathrooms and dining area.

Customer Service

While some customers praised individual staff members for their friendliness, many others reported rude service and unprofessional behavior.

Food Quality

Several reviews mentioned cold, undercooked, or poorly prepared food, leading to dissatisfaction with the overall dining experience.
  • BA
    Bryan Anderson
    3 days ago
    5.0
    Triple cheeseburger was so good and the fries 🍟 was good too I love it that's the greatest McDonald's never had in my hole life
  • JT
    John W (Travelin.Johnny)
    5 days ago
    5.0
    I do at McDonald's on all my road trips. It's usually convenient from highways. They also sell plain patties for your dog, which she loves.
  • DT
    Dylan Turner
    Dec 30, 2025
    1.0
    My last time coming here. Every time I come here the service takes for ever like today, it’s been 30 minutes since I ordered my food and I’ve been sitting here waiting. It gets worse every day
  • MK
    Michael Kleen
    Dec 23, 2025
    4.0
    Stopped by for a quick drive thru meal. The line moved pretty fast, but the lady at the window seemed overwhelmed and unsure of what she was doing. Overall, the food was decent, although my snack wrap wasn't really wrapped properly and almost fell apart.
  • TT
    Tmlove69
    Dec 16, 2025
    1.0
    I started doing the mobile app orders a couple of months ago just to make sure my order is right but nevermind ! How hard is it to make 2 two double cheeseburgers, only ketchup ? I mean come on ! I ordered them for my granddaughter and myself also a large fry and two pies. Not a hard order to make. Neither one of us like onions ! We get home and before I even opened the bag I smelled a strong odor of onions. I then open the wrapper of double cheeseburgers and there were so many onions on the damn cheeseburgers that they were falling in the floor. They even put onions in between the patties. You don’t do that that’s not how you make the hamburger. It just seemed like to me that someone did that on purpose. As usual when I called up there, the phone just rang and then it went to busy user. I guess the McDonald’s no longer answers the phone because they know that customers are gonna be calling and complaining !

Frequently Asked Questions About McDonald's

What are the general opening hours for McDonald's in Thornburg, VA?

McDonald's in Thornburg, VA is open daily from 5:00 AM to 11:00 PM.

What are the delivery hours for McDonald's in Thornburg?

Delivery service is available every day from 6:00 AM to 10:30 PM.