Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Suffolk, VA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Suffolk, VA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.2
819 reviews
5 stars
223
4 stars
174
3 stars
132
2 stars
87
1 star
203
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely poor customer service, with staff being rude, unhelpful, and unprofessional.
Food Quality
Many customers reported receiving cold, stale, or incorrectly prepared food, leading to dissatisfaction.
Management Issues
Frequent mentions of poor management and staffing problems, including being out of menu items and lack of training for employees.
Long Wait Times
Customers consistently experienced long wait times both in the drive-thru and inside the restaurant, often with little to no service.
- TJTiffany JasmineDec 21, 20251.0I ordered a bacon double stack no onion no ketchup and my order was made incorrectly TWICE. Just go to holland rd, they’re always on point
- JJJeffreymartDec 7, 20251.0DASHERS STAY AWAY extreme rude behavior, slow and inconsiderate, do not eat here, extreme rudeness from masdked staff woman and line cook openly ignores orders from door dash , dashers stay away never pick up here ever.
- RPRebecca PerkinsNov 7, 20251.0Went in today for the first time in a year cause last time I went the GM got an attitude because I had a sick crying baby in my backseat . They forgot my BBQ sauce no big deal I go inside to grab some get ignored by two GMS And an employee while the woman manager stares at me and completely ignores me while talking on her phone via AirPod not to mention both managers had AirPods in if you work food service you know that’s not allowed. No one is wearing gloves. This Wendy’s is hands down the worst around. So unprofessional and cannot believe they are still open cause the people they put in management there is terrible.
- RSROBIN SNYDERNov 7, 20252.0Did not have menu item available that I wanted
- SWSandy WinslowNov 6, 20254.0Had the Wendy's Chili, very good! Manager came out to check on us to see how everything was, she was very friendly and pleasant.
Frequently Asked Questions About Wendy's
Is 728 North Main Street Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for drive-through at Wendy's in Suffolk, VA?
The drive-through at Wendy's in Suffolk, VA is open every day from 8:00 AM until midnight.
Does this Wendy's location serve breakfast and what options are available?
Yes, this Wendy’s location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food online or through an app?
Yes, you can order Wendy's food online at order.wendys.com or through the Wendy’s mobile app available in the App Store.
What payment methods are accepted at Wendy’s located at 728 North Main Street?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's Suffolk for feedback or questions?
You can call (757) 539-6304, visit their Contact page online, or use the Wendy’s Customer Satisfaction Survey with your receipt details.
Is there a drive-through and dine-in option available at Wendy's Suffolk location?
Yes, this Wendy’s location offers drive-through and dine-in services but does not have curbside pickup.
Where can I find menu pricing and nutrition information for Wendy’s Suffolk?
Menu prices and nutrition/allergen information are available on the Wendy’s website and mobile app after selecting this location.
What fast food options are located near Wendy's at 728 North Main Street?
Nearby fast food options include another Wendy's, Krispy Krunchy Chicken, and Papa John’s Pizza, providing additional dining choices in the area.
Are there automotive service centers near Wendy's Suffolk that customers can visit?
Yes, customers can find automotive services at Tidewater Tire Centers, Valvoline Express Care, Suffolk Automotive Service, and Harvey's Servicecenter nearby.
What other amenities or shops are near Wendy's that customers might find useful?
Nearby amenities include Holiday Food Store convenience store and gas station, Christian Bookstore for gifts, and PBG Nails salon for beauty services.