Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Suffolk, VA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Suffolk, VA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.2
816 reviews
5 stars
223
4 stars
174
3 stars
132
2 stars
86
1 star
201
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and untrained.
Food Quality
Many customers reported receiving cold, stale, or incorrect food orders, leading to dissatisfaction.
Service Speed
Customers frequently complained about slow service, both in the drive-thru and inside the restaurant.
Management Issues
Several reviews indicated a need for better management and staff training to improve overall operations.
Cleanliness
Multiple customers noted unsanitary conditions within the restaurant, contributing to a negative dining experience.
- RPRebecca PerkinsNov 7, 20251.0Went in today for the first time in a year cause last time I went the GM got an attitude because I had a sick crying baby in my backseat . They forgot my BBQ sauce no big deal I go inside to grab some get ignored by two GMS And an employee while the woman manager stares at me and completely ignores me while talking on her phone via AirPod not to mention both managers had AirPods in if you work food service you know that’s not allowed. No one is wearing gloves. This Wendy’s is hands down the worst around. So unprofessional and cannot believe they are still open cause the people they put in management there is terrible.
- RSROBIN SNYDERNov 7, 20252.0Did not have menu item available that I wanted
- SWSandy WinslowNov 6, 20254.0Had the Wendy's Chili, very good! Manager came out to check on us to see how everything was, she was very friendly and pleasant.
- ASAnitra SuttonSep 18, 20251.0This Wendy's is horrible the biggie bag food was cold all of it they gave me old fries and the old lady at the window is rude..... all the workers who work the window are super rude ... After this cold food I am never going back... worst fast food restaurant on main street.....
- TMT. M.Sep 17, 20251.0Don't bother going here. This place has terrible customer service. How hard is it to include the pecans in the Apple Peacan Salad?? My husband went back the next day and still missing pecans. If you're out of ingredients, you should just say that. Either that or your employees are just lazy and not trained properly.
Frequently Asked Questions About Wendy's
Is 728 North Main Street Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Suffolk, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Suffolk, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (757) 539-6304.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 728 North Main Street Wendy’s serve breakfast?
Yes, this Wendy’s location in Suffolk, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for drive-through at Wendy's in Suffolk, VA?
The drive-through at Wendy's in Suffolk, VA is open every day from 8:00 AM until midnight.
Does this Wendy's location serve breakfast and what options are available?
Yes, this Wendy’s location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food online or through an app?
Yes, you can order Wendy's food online at order.wendys.com or through the Wendy’s mobile app available in the App Store.
What payment methods are accepted at Wendy’s located at 728 North Main Street?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's Suffolk for feedback or questions?
You can call (757) 539-6304, visit their Contact page online, or use the Wendy’s Customer Satisfaction Survey with your receipt details.
Is there a drive-through and dine-in option available at Wendy's Suffolk location?
Yes, this Wendy’s location offers drive-through and dine-in services but does not have curbside pickup.
Where can I find menu pricing and nutrition information for Wendy’s Suffolk?
Menu prices and nutrition/allergen information are available on the Wendy’s website and mobile app after selecting this location.
What fast food options are located near Wendy's at 728 North Main Street?
Nearby fast food options include another Wendy's, Krispy Krunchy Chicken, and Papa John’s Pizza, providing additional dining choices in the area.
Are there automotive service centers near Wendy's Suffolk that customers can visit?
Yes, customers can find automotive services at Tidewater Tire Centers, Valvoline Express Care, Suffolk Automotive Service, and Harvey's Servicecenter nearby.
What other amenities or shops are near Wendy's that customers might find useful?
Nearby amenities include Holiday Food Store convenience store and gas station, Christian Bookstore for gifts, and PBG Nails salon for beauty services.