Long John Silver's

4.1
733 reviews
Seacret Society

About

Fast Food RestaurantSeafood RestaurantTake Out RestaurantChicken Restaurant
Real seafood should be sourced from real sea-places, like, you know, oceans. So that's exactly where we source our wild-caught Alaska pollock, wild-caught Alaska salmon, and wild-caught north Pacific cod. We’re no one trick sea pony.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Long John Silver's
1446 Apperson Way, Salem, VA
24153, United States

Hours

Reviews

4.1
733 reviews
5 stars
378
4 stars
167
3 stars
94
2 stars
47
1 star
47

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed fresh and hot meals, while others reported greasy or overcooked items.

Service Issues

Frequent complaints about rude or unhelpful staff, with some positive mentions of friendly employees.

Order Accuracy

Numerous instances of incorrect orders and missing items, leading to customer frustration.

Cleanliness

Generally positive feedback on cleanliness, with some customers noting the establishment is well-maintained.

Atmosphere

The restaurant's atmosphere received mixed reviews; some appreciated the new renovations, while others found it outdated.
  • RG
    Raymond Garcia
    Nov 13, 2025
    3.0
    Stopped by on 11/11/25 decided to do the walk-in most times I prefer drive-through but my last experience I received bad customer service and drive-through. So did the walk-in instead. Well, upon walking in, I was asked if I was picking up DoorDash, which I acknowledged that I was not.The person who helped me also look frustrated as if she did not want to help me personally take my order. Needless to say, I will not be making any more purchases. This type of food is not really healthy. Even worse was bad customer service.
  • MC
    Makayla Chrisley
    Oct 11, 2025
    3.0
    We got two platters that I ordered off the app. Ordered rice, as one of our sides, which didn’t have any seasoning. The fries were cold. We didn’t get our hush puppies. Definitely not food worth as much as it cost. Terrible experience at this Long John Silver’s, will not come back.
  • SM
    Stephanie Marion
    Sep 17, 2025
    2.0
    Walking in we were faced with a self service kiosk. The staff did not acknowledge us. The kiosk wasn't user-friendly. The food didn't taste like it did previously. Will not be back at this location.
  • DL
    Diane Lee
    Aug 25, 2025
    5.0
    KENDRA did an amazing job with my order. I called in advance for a Door Dash order. I was spending $50 for my food. She assured me that the food would be fresh and it was 100%. She was also very professional on the phone! Thank you Kendra MSGt B
  • DD
    Dominic DiFrancesco
    Aug 16, 2025
    5.0
    Clean and good food

Frequently Asked Questions About Long John Silver's

Can I order online and pickup in store?

Yes! Order online and pickup in store at participating Long John Silver's restaurants. Find your local LJS here: https://www.ljsilvers.com/locations

Can I see a menu?

You can see a menu here: https://www.ljsilvers.com/menu/