Pizza Hut

3.3
541 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 5220 Williamson Rd NW in Roanoke, VA. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Cash onlyNot available

Location

Pizza Hut
5220 Williamson Rd NW, Roanoke, VA
24012, United States

Hours

Reviews

3.3
541 reviews
5 stars
218
4 stars
78
3 stars
51
2 stars
44
1 star
150

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with undercooked or poorly prepared pizzas, including doughy crusts and missing toppings.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unhelpful responses to complaints.

Delivery Issues

Several customers experienced significant delays in delivery, incorrect order statuses, and cold food upon arrival.

Cleanliness Concerns

Multiple reviews mentioned unsanitary conditions, including employees not wearing gloves while handling food.

Positive Experiences

Some customers praised the food quality and service, noting that their orders were accurate and timely.
  • RB
    Roger Baker
    Nov 14, 2025
    1.0
    They used to have really good pizza but the past two times I've been there they're pizza has really sucked it's don't think I'll be going back there
  • QM
    quay morris
    Oct 25, 2025
    5.0
    The food was hot and fresh . The workers had good customer service .
  • SP
    Shannon Preston
    Oct 15, 2025
    1.0
    My only complaint is when you order pizza from Pizza Hut, you shouldn’t have to pay $1 for Parmesan cheese and the hot pepper flakes. You’ve already spent enough money on the food, why do we have to pay for condiments to go with it? You can’t even get a sauce for your chicken, you have to pay for that as well. I won’t be going back there! I’ll continue to go to Papa Johns.
  • DR
    Dave Rakes
    Oct 12, 2025
    5.0
    Great people and great food.
  • BB
    Brandon
    Oct 4, 2025
    1.0
    Called my order in and I arrived early just to see what I could see. 1st thing I always look for is certificate from the most recent health inspection. Out of 5-6 people working behind the counter preparing food, I saw 1, yes one employee with 1, yes one glove on. And that glove was quickly came off for whatever reason. Very disgusting!! No hair restraints no gloves. Just bare hands, dirty floors, and long waits. I purposely stared at everyone handling food with their bare hands hoping someone would ask me is everything OK. Nope, not one employee said a word and no one ever even washed their hands. Complete violation. This is just one violation. Although my wife wanted to walk out, I insisted on paying for my order just so I could have a record to go along with my recording

Frequently Asked Questions About Pizza Hut

What are the operating hours for Pizza Hut at 5220 Williamson Rd NW?

Pizza Hut is open from 10:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 10:00 AM to midnight on Friday and Saturday.

Does this Pizza Hut location offer delivery and pickup services?

Yes, this location offers in-store pickup, curbside pickup, delivery, and no-contact delivery services.