Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
2,014 reviews
5 stars
739
4 stars
521
3 stars
380
2 stars
137
1 star
237
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported problems with order accuracy, including receiving incorrect items and missing orders.
Staff Behavior
Feedback highlighted inconsistent staff behavior, with some customers experiencing friendly service while others reported rudeness and poor communication.
Cleanliness
Several reviews mentioned cleanliness issues, particularly with the dining area and restrooms.
Operational Hours
Customers expressed frustration over the restaurant closing earlier than advertised, leading to negative experiences.
Food Quality
While some customers enjoyed their meals, others criticized the food quality and value for money, noting it was often overpriced.
- DHDaniel HaleDec 14, 20253.0It's McDonald's
- BBBen BoydNov 22, 20251.0When they say they close at 11…..they really mean 1045
- JAJoshua A.E.W. AllenNov 21, 20253.0It's McDonald's...
- CHChristina HernandezNov 13, 20251.0I showed up and they were closed 20 minutes before closing hours. When I pulled my car up I watched the employee run to lock the door and then ignore me as I knocked on the door. I understand not wanting customers close to closing however as a business this is unacceptable. (11/13/2025) at 10:40pm.
- SSSmhoodsNov 11, 20251.0Went through the drive thru 20 minutes ago. Ordered a #1 large with a sweet tea light ice. And a #9 pickles and ketchup only. Got a #9 with lettuce and onions no pickles or ketchup. A #1 with no ice and cold fries that were harder than a brick. Owner/manager clearly needs to be more active in their role every time I come here after 2pm it’s terrible.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 8115 Plantation Rd, Roanoke, VA?
McDonald's is open daily from 5:00 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open daily from 5:00 AM to 11:00 PM, opening at 6:00 AM on Sundays.
What are the delivery service hours for McDonald's on Plantation Rd?
Delivery service is available Monday through Saturday from 5:00 AM to 10:45 PM, and on Sundays from 6:00 AM to 10:45 PM.
Which delivery options does this McDonald's offer?
The location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment methods are accepted at this McDonald's?
Payments can be made using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I place an order online for McDonald's at 8115 Plantation Rd?
Yes, you can order online via their delivery site at https://mcdonalds.order.online/business/-5579 or through their app.
Are there any mobile apps available for ordering from this McDonald's?
Yes, you can use the McDonald's app available on the Apple App Store and Google Play Store for easy ordering.
What nearby places can I visit before or after dining at McDonald's on Plantation Rd?
Nearby, you can visit The Q restaurant, Pool at The Q swimming pool and arena, and Starbucks coffee shop for additional dining or entertainment options.
Are there convenient gas stations near McDonald's at 8115 Plantation Rd?
Yes, nearby gas stations include bp America, Exxon, Reddymart, and Shell, offering fuel and convenience store items.
What hotels are located close to this McDonald's for travelers?
Nearby hotels include Days Inn Roanoke Near I-81, SpringHill Suites, Fairfield Inn & Suites by Marriott Roanoke North, and Hampton by Hilton.