Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
2,007 reviews
5 stars
732
4 stars
522
3 stars
379
2 stars
137
1 star
237
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some experiencing friendly and efficient interactions while others faced rude staff and order mistakes.
Food Consistency
The food quality was generally described as typical for McDonald's, with some customers noting hot and fresh items, while others received incorrect or cold orders.
Cleanliness
The cleanliness of the restaurant was praised by some, particularly regarding the bathrooms, but others reported dirty tables and floors.
Pricing Concerns
Many customers expressed dissatisfaction with rising prices, feeling that McDonald's is becoming too expensive for fast food.
Drive-Thru Efficiency
The drive-thru service was often noted as fast, but there were complaints about having to wait for orders and issues with order accuracy.
- BBBen Boyd2 days ago1.0When they say they close at 11…..they really mean 1045
- JAJoshua A.E.W. Allen3 days ago3.0It's McDonald's...
- CHChristina HernandezNov 13, 20251.0I showed up and they were closed 20 minutes before closing hours. When I pulled my car up I watched the employee run to lock the door and then ignore me as I knocked on the door. I understand not wanting customers close to closing however as a business this is unacceptable. (11/13/2025) at 10:40pm.
- SSSmhoodsNov 11, 20251.0Went through the drive thru 20 minutes ago. Ordered a #1 large with a sweet tea light ice. And a #9 pickles and ketchup only. Got a #9 with lettuce and onions no pickles or ketchup. A #1 with no ice and cold fries that were harder than a brick. Owner/manager clearly needs to be more active in their role every time I come here after 2pm it’s terrible.
- JBJeremy BrownOct 18, 20254.0The only good consistent McDonald's I know of.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 8115 Plantation Rd, Roanoke, VA?
McDonald's is open daily from 5:00 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open daily from 5:00 AM to 11:00 PM, opening at 6:00 AM on Sundays.
What are the delivery service hours for McDonald's on Plantation Rd?
Delivery service is available Monday through Saturday from 5:00 AM to 10:45 PM, and on Sundays from 6:00 AM to 10:45 PM.
Which delivery options does this McDonald's offer?
The location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment methods are accepted at this McDonald's?
Payments can be made using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I place an order online for McDonald's at 8115 Plantation Rd?
Yes, you can order online via their delivery site at https://mcdonalds.order.online/business/-5579 or through their app.
Are there any mobile apps available for ordering from this McDonald's?
Yes, you can use the McDonald's app available on the Apple App Store and Google Play Store for easy ordering.
What nearby places can I visit before or after dining at McDonald's on Plantation Rd?
Nearby, you can visit The Q restaurant, Pool at The Q swimming pool and arena, and Starbucks coffee shop for additional dining or entertainment options.
Are there convenient gas stations near McDonald's at 8115 Plantation Rd?
Yes, nearby gas stations include bp America, Exxon, Reddymart, and Shell, offering fuel and convenience store items.
What hotels are located close to this McDonald's for travelers?
Nearby hotels include Days Inn Roanoke Near I-81, SpringHill Suites, Fairfield Inn & Suites by Marriott Roanoke North, and Hampton by Hilton.