McDonald's

3.7
1062 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2071 Electric Rd, Roanoke, VA
24018, United States

Hours

Reviews

3.7
1,062 reviews
5 stars
389
4 stars
284
3 stars
190
2 stars
76
1 star
123

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong modifications.

Service Quality

Feedback highlighted a mix of friendly and rude service, with some employees displaying poor attitudes and communication.

Food Quality

Several reviews mentioned inconsistent food quality, with complaints about cold or poorly prepared items.

Speed of Service

Many customers appreciated the fast service, particularly in the drive-thru, although some experienced delays.

Cleanliness

The restaurant was noted for being clean and well-maintained, contributing positively to the dining experience.
  • BM
    Brittany Michelle
    Nov 10, 2025
    3.0
    Not great having food allergies, can not substitute items.
  • SC
    Stephen Cassady
    Nov 4, 2025
    3.0
    One of the more interesting layouts I have ever experienced at a McDonald’s. Had mobiles order but when I arrived I could not pick up thru the drive thru. My truck would not fit. Have to drive into “the building” in order to pay and pick up the order. Not too big a deal. Just had to park and run inside.
  • KM
    Kristi Mason
    Oct 29, 2025
    1.0
    Did not get order correct, called three times got hung up on the first two then got a o one is able to take your call on the last try. Very disappointing as the nuggets were for my dog who did not get her treat during my lunch break👎🏻 also being hung up on is very infuriating as well.
  • AS
    A S
    Oct 19, 2025
    2.0
    Pretty good except they park you for like 4 min while there is no one in line.. I find it odd.
  • JS
    Jessica Sichau
    Oct 6, 2025
    5.0
    Went around 330pm on a Monday. Money taking girl employee was very nice. The food window we got our drink right away but waited a bit for the food but the fries were hot and fresh so it was worth the extra minute or so we waited. It was a great experience overall.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 2071 Electric Rd, Roanoke, VA?

McDonald's is open daily from 5:30 AM to 11:00 PM, except on Sundays when it opens at 7:00 AM and closes at 11:00 PM.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, the McDonald's at 2071 Electric Rd offers drive-thru service daily from 5:30 AM to 11:00 PM, except Sundays when it operates from 7:00 AM to 11:00 PM.