Wendy's

3.2
891 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
7802 Midlothian Turnpike, Richmond, VA
23235, United States

Hours

Reviews

3.2
891 reviews
5 stars
249
4 stars
177
3 stars
164
2 stars
77
1 star
224

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, inattentive staff, and rude interactions.

Food Quality

Many reviews highlighted issues with food quality, including cold meals, incorrect orders, and undercooked items.

Cleanliness

The restaurant was often described as dirty, with reports of sticky floors and unsanitary conditions.

Management Issues

Several customers noted a lack of effective management, with complaints about staff behavior and operational inefficiencies.

Accessibility

Customers experienced difficulties with service availability, including locked doors during operating hours and refusal to take orders.
  • HB
    hello baby
    Oct 26, 2025
    1.0
    0/10 would not recommend!!! It takes 5 minutes just for them to acknowledge you in the drive thru. The workers do not want to work and you can tell by how they greet you. When they don’t feel like working they will say “our system is down.” Fries always undercooked. At this point just close the Wendy’s. It’s disgusting!!!
  • CW
    Cristie Williams-Ward
    Sep 9, 2025
    1.0
    I’m done with all Wendy’s after eating at this one.
  • AW
    Angela J Watson
    Sep 5, 2025
    5.0
    The service was excellent and I will continue to buy from this establishment
  • FH
    Francesca Hackley
    Aug 23, 2025
    1.0
    I would not recommend this place. The food was poorly prepared and old. Yes, I have worked at Wendy’s... The customer service was just as disappointing—staff were either inattentive or simply standing around instead of helping customers. Overall, it felt unprofessional and unwelcoming. Definitely not worth the time or money. I cried because The beautiful person in drive-through informed me that her manager called out. upon my return she couldn’t look at me but told me the food was fresh. I said let me show it to you. She wouldn’t ..Wendy’s. You need to check out was really going on since 19 Wheneve..
  • LJ
    Lowkey Jackson
    Aug 23, 2025
    1.0
    Worse Wendy's I never been to. Don't have no eggs, no bread, no tea. Wth do you have just water and air? Will never come here waste of time.

Frequently Asked Questions About Wendy's

Is Cloverleaf Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.