Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported poor service, including long wait times, inattentive staff, and rude interactions.
Food Quality
Many reviews highlighted issues with food quality, including cold meals, incorrect orders, and undercooked items.
Cleanliness
The restaurant was often described as dirty, with reports of sticky floors and unsanitary conditions.
Management Issues
Several customers noted a lack of effective management, with complaints about staff behavior and operational inefficiencies.
Accessibility
Customers experienced difficulties with service availability, including locked doors during operating hours and refusal to take orders.
HB
hello baby
Oct 26, 2025
1.0
0/10 would not recommend!!! It takes 5 minutes just for them to acknowledge you in the drive thru. The workers do not want to work and you can tell by how they greet you. When they don’t feel like working they will say “our system is down.” Fries always undercooked. At this point just close the Wendy’s. It’s disgusting!!!
CW
Cristie Williams-Ward
Sep 9, 2025
1.0
I’m done with all Wendy’s after eating at this one.
AW
Angela J Watson
Sep 5, 2025
5.0
The service was excellent and I will continue to buy from this establishment
FH
Francesca Hackley
Aug 23, 2025
1.0
I would not recommend this place. The food was poorly prepared and old. Yes, I have worked at Wendy’s... The customer service was just as disappointing—staff were either inattentive or simply standing around instead of helping customers. Overall, it felt unprofessional and unwelcoming. Definitely not worth the time or money. I cried because The beautiful person in drive-through informed me that her manager called out. upon my return she couldn’t look at me but told me the food was fresh. I said let me show it to you. She wouldn’t ..Wendy’s. You need to check out was really going on since 19 Wheneve..
LJ
Lowkey Jackson
Aug 23, 2025
1.0
Worse Wendy's I never been to. Don't have no eggs, no bread, no tea. Wth do you have just water and air? Will never come here waste of time.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Richmond, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Richmond, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (804) 482-3626.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Cloverleaf Wendy’s serve breakfast?
Yes, this Wendy’s location in Richmond, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the regular opening hours for Wendy's at 7802 Midlothian Turnpike, Richmond, VA?
Wendy's is open from 7:00 AM to midnight from Monday to Friday, and from 8:00 AM to midnight on Saturdays and Sundays.
Does this Wendy's location offer drive-through service?
Yes, the drive-through is open during the same hours as the restaurant: 7:00 AM to midnight on weekdays and 8:00 AM to midnight on weekends.
Can I order Wendy's meals for delivery or takeout at this location?
Yes, this Wendy's offers dine-in, drive-thru, takeout, and delivery where available. You can order through their app or the website order.wendys.com.
Is breakfast served at the Wendy's located on Midlothian Turnpike?
Yes, this location serves breakfast with options like breakfast combos, croissant, biscuit sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa payments.
How can I provide feedback or contact this Wendy's location?
You can call them directly at (804) 482-3626, use the live chat or message options on their Contact page, or fill out the Wendy’s Customer Satisfaction Survey online.
Where can I find Wendy's menu and nutrition information?
The menu and nutrition/allergen details are available on their website or mobile app, including pricing which may vary by location.
Are there any ice cream or dessert shops near Wendy's at 7802 Midlothian Turnpike?
Yes, La Michoacana is an ice cream shop nearby where you can enjoy desserts before or after your Wendy's visit.
What other restaurants are close to this Wendy's location?
Nearby eateries include Chicken Fiesta, Pollo Campero, and another Wendy's location, offering a variety of fast food and Latin American cuisines.
Are there useful services near Wendy's on Midlothian Turnpike for customers?
Yes, nearby services include Dollar General for discount shopping, Richmond Music Center for entertainment, and several beauty salons like Ambers Cosmetics and Nu Tribe Barbershop, which can make your visit convenient and enjoyable.