Pupatella

4.6
961 reviews

About

Pizza Restaurant

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Pupatella
1 N Morris St, Richmond, VA
23220, United States

Hours

Reviews

4.6
961 reviews
5 stars
718
4 stars
152
3 stars
54
2 stars
18
1 star
19

What are people saying?

AI-generated from recent customer reviews

Pizza Quality

Customers frequently praised the pizza for its authentic Neapolitan style, fresh ingredients, and delicious crust, although some noted inconsistencies in taste and size.

Service

Service received high marks, with multiple mentions of friendly and attentive staff, particularly highlighting servers like Shelby and Nico.

Atmosphere

The restaurant is described as clean, cozy, and inviting, making it a pleasant place to dine.

Value for Money

While many enjoyed the food, some customers felt that the prices were high relative to portion sizes and quality, leading to mixed feelings about overall value.

Consistency

There were reports of varying experiences, with some customers noting changes in pizza quality and service over time.
  • GM
    Geoffery Marquez
    Nov 17, 2025
    5.0
    Great pizza!!! Nice people, the service was outstanding. Best pizza in Richmond VA area. All fresh!!! 100% recommended!!! 5 stars from Knoxville TN.
  • JC
    Jonathan Cook
    Nov 9, 2025
    5.0
    When I want Neapolitan style pizza this is where I go. I love the Margherita, my girlfriend and I usually order a two pizzas we always finish the Margherita. We be the best fluffy crispy crust.
  • NW
    Nancy Welk
    Nov 8, 2025
    5.0
    Went here with a work colleague by his recommendation. The pizza actually did taste the same as I had experienced earlier this year in Italy. I got the margarita and would get it again. It was light, not heavy on your stomach, just like in Italy. Thin crust, cooked to perfection. Clean restaurant and friendly staff.
  • CB
    Cark Brown
    Nov 2, 2025
    5.0
    Stopped here for Pizza and it was great!! Service was excellent by Tiago E. You don't get pizza like this too often and this was perfect. Crust is perfect, with a tasty char. If we come through this way again we will be sure to stop.
  • SM
    Sasha Marshall
    Oct 29, 2025
    5.0
    I came and ate solo dinner here couple weeks ago after work and let me first say I love the parking options and inside was so nice and cozy. I was immediately greeted and was able to order magnificent options! I ordered the classic cheese, the bites of pizza bites (doughy probably messed the name up), strawberry tiramisu and a natural peach lemonade. The food was fresh, delicious and even better on the rewarm. The food wasss so good and I truly enjoyed their version of Neapolitan pizza. Pricing wasn’t too bad and I truly did enjoy the eats. Don’t knock it till you try it, yummmy!!