Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Richmond, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutNot available
- Credit cardAvailable
Location
Hours
Reviews
3.0
467 reviews
5 stars
139
4 stars
76
3 stars
43
2 stars
43
1 star
166
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times at both the drive-thru and inside the store, often exceeding 20 minutes.
Product Availability
Many reviews mentioned that the location was often out of key items, including donuts and milk, leading to customer dissatisfaction.
Staff Performance
While some customers praised individual staff members for their friendliness and service, many others noted issues with staff being unprofessional, unfriendly, or poorly trained.
Overall Experience
The overall sentiment was negative, with numerous customers expressing frustration over repeated bad experiences, including incorrect orders and poor service.
Cleanliness and Quality
Several reviews indicated that the quality of food and cleanliness of the location were lacking, with complaints about stale donuts and unsanitary conditions.
- VVVictoriaOct 7, 20255.0When will this location reopen? I had a taste for a lemon donut and just found out this location has been closed. Had to go with Panera!
- ZXZach XavierAug 6, 20221.0This might be the slowest drive-thru I've ever been in. 10 minutes waiting, just for the car two in front of me to get a straw. Yes, seriously. You'd think my simple order would've been ready by then. Ha! Realistically, they're probably understaffed and undertrained.
- NBNan BlackFeb 11, 20181.0Rude staff with a bad attitude. Not customer friendly and no inventory. Won’t be back and we’re happy to tell our friends of our experience. Krispy Kreme gained loyal customers. While further to drive, I’m due they’ll be happy to serve us.
- LCL CMay 7, 20173.0Average donut shop. Good donut selection and taste. Below average on making specialty coffee drinks.
Frequently Asked Questions About Dunkin' - Closed
What types of food and drinks does Dunkin' in Richmond, VA offer?
Dunkin' offers coffee, espresso, breakfast sandwiches, donuts, tea, and a variety of baked goods and premium beverages including new refreshers and frozen coffees with unique flavors.
What are the operating hours for Dunkin' at 11556 Busy St, Richmond, VA?
Currently, the Dunkin' at this location is closed all days of the week.
Does this Dunkin' location offer delivery or curbside pickup?
The location does not offer delivery or curbside pickup services at this time.
Can customers order ahead using a mobile app for this Dunkin' location?
Yes, customers can order ahead using the Dunkin' app available on both iOS and Android platforms.
What is the address and contact number of the Dunkin' in Richmond, VA?
The address is 11556 Busy St, Courthouse Place, Chesterfield, Richmond, VA 23236. The phone number is +1 804-464-1654.
Are there any nearby restaurants where I can try barbecue near Dunkin'?
Yes, Virginia BBQ, a barbecue restaurant, is located nearby, offering a great option if you're in the mood for barbecue before or after your visit to Dunkin'.
What nearby places can I visit for haircuts or beauty services near Dunkin'?
Near Dunkin', you can find Sport Clips Haircuts of Courthouse Place and C & C Hair Co for haircuts and beauty services, making it convenient to combine a grooming appointment with your coffee stop.
Are there any fitness or sports facilities close to Dunkin' in Richmond?
Yes, The Exercise Coach Midlothian gym is nearby, great for combining your workout routine with a refreshing Dunkin' beverage or breakfast.
Can I find other coffee or donut shops close to this Dunkin' location?
Another Dunkin' location is nearby, as well as cafes like Brecotea and cupcake and ice cream shop Smallcakes, offering various beverage and snack options.
What payment methods are accepted at this Dunkin' location?
This Dunkin' location accepts both debit and credit cards for payment.