Customers consistently praised the delicious, authentic Neapolitan pizza and high-quality ingredients.
Service Excellence
Many reviews highlighted the exceptional service provided by staff, particularly mentioning the attentiveness and friendliness of servers and management.
Atmosphere
The restaurant's cozy and welcoming atmosphere received positive remarks, making it a favored spot for families and groups.
Pricing Concerns
Some customers noted that while the food is excellent, the prices can be perceived as high for the portion sizes.
Consistency
Overall, patrons appreciated the consistent quality of food and service across multiple visits.
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Susan Mercier
Nov 15, 2025
5.0
Nyra and Zach were the BEST! Great with our kids - super accommodating to our large party and everything was perfect!
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Hyun Yoo
Nov 15, 2025
5.0
We love Pupatella Reston! The food is always delicious. The service from Nyra & Zach were amazing.
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Esperanza
Nov 9, 2025
5.0
This is the best pizza place! The pizzas were the perfect size per person and filled with so much flavor. We got a Pepperoni and a Buffalo Bianca pizza. The pizza crust was thin and fluffy with a perfect oven charred spots. We paired these pizzas with a Nojito and house made lemon peach cream soda. Every bite and sip was packed with delicious flavor. All of which perfectly fit the cozy family atmosphere and friendly staff. 100/10 would recommend and will be coming back with friends and family!
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Britanny Vanderhoof
Oct 31, 2025
5.0
Love this spot! The food is consistently great! They have a rotating whiskey selection that is reasonably priced. The best thing about this spot is the the people who work here. Matt the manager is amazing. He is always friendly and welcoming. The servers are great and we love the bartenders Marisa and Mona. Will be back!
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Pietro
Oct 23, 2025
2.0
I've eaten at many Pupatellas and this wasn't one of the best. Pizza was cold when I arrived despite clearly saying "I WILL BE THERE IN 30 MINUTES." Sauce was not as good as usual. Worst of all, the POS payment system they use forces you to push past a LEAVE A TIP screen when I was just picking up, which is predatory. The owners should disable this mandatory option immediately and pay their employees more. Furthermore, tipping (la mancia) doesn't exist as a custom in Italy, which made this foisting even more discordant.
As an Italophile, Italophone, Italianist, and Italian gourmet, having lived in Italy many years as a consummate cultural expert, I left disappointed and frustrated.