Business Details
About
Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 42485 E Morgan Avenue in Pennington Gap, VA. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
416 reviews
5 stars
227
4 stars
90
3 stars
38
2 stars
15
1 star
46
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, poor service, and unresponsive staff, leading to frustration and dissatisfaction.
Food Quality
There were numerous complaints about food being undercooked, overcooked, or not meeting expectations, with some customers describing it as inedible.
Positive Staff Interactions
Despite the negative experiences, several reviews highlighted friendly and helpful staff members who provided good service.
Cleanliness Concerns
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and poor hygiene practices among staff.
Mixed Food Experiences
While some customers enjoyed their meals and praised the pizza, others found it greasy or of low quality, indicating inconsistency in food preparation.
- AOAmanda Oo6 days ago1.0We placed an order over the phone late this evening. We wanted 2 large pizzas one having bacon and pepperoni and the other with chicken, onions, green peppers, mushroom and tomato with buffalo as the sauce. We got a chicken pizza with chicken banana peppers and onions instead and one of the workers said to make another one the way we wanted it, we would be charged. Everyone besides one lady who rang up my husband and the delivery driver looked to be under the influence of something. If you can't do your job or like it, stay home or get another one.
- SCShannan CarverDec 30, 20251.0It was horrible! We usually love Pizza Hut but today confirmed we will not be back! I order online my husband waited 45 mins for someone to ask him what he needed. He was then handed the pizzas when he gets home we are missing a large pepperoni I call back they told me they would replace it I was told it would be 20 mins so 35 mins later I show up only to find out that my pizza had not even been put in the oven I was told it would be 7 mins 20 mins later I received my food the pizza tasted horrible. There was one woman busting her butt while one was chatting it up with a friend in the dining room a driver was helping prepare the food he was also super nice a manager was no where to be seen so disappointed
- PMPhillip MDec 30, 20251.0Worst experience ever ordered through app so would be ready when got there what a joke lol Said would be done at 6:30 for pickup got there at 6:35 and finally got food at 7:04 do yourself a favor and go to pizza plus or go stand in lobby of Pizza Hut with 20 other people to wait forever for your food if could give 0 stars would just check newest reviews and will see almost all 1 star reviews place has went down bad since reopening.
- JBJennifer BishopDec 28, 20251.0I know they are busy but seriously we ordered. The garlic bread was brought out when we was almost done. I had already finished my chicken alfredo that's why I wanted the bread. Never checked on us until we were almost completely finished. Not very nice at the check out much interested in each other than you.
- JTJason TaylorDec 24, 20251.0Ordered pizza and 3 orders of cheese sticks app said it would ready at 4:13 came to the store and was informed at 4:30 that my order was still 3 orders behind none of the employees seemed to even act like they were in a hurry the store was packed with people waiting on there orders and the cashier was rude as hell
Frequently Asked Questions About Pizza Hut
Where is the Pizza Hut located in Pennington Gap, VA?
Pizza Hut is located at 42485 E Morgan Avenue in Pennington Gap, VA 24277.
What are the opening hours of this Pizza Hut location?
This Pizza Hut is open from 10:00 AM to 11:00 PM on Mondays, Fridays, and Saturdays, and 10:00 AM to 10:00 PM on other days for delivery and takeout. Dine-in service is available from 10:30 AM to 10:30 PM on Mondays, Fridays, and Saturdays, and until 9:30 PM Sunday through Thursday.
Does this Pizza Hut offer delivery and pickup services?
Yes, the location offers delivery, in-store pickup, curbside pickup, and no-contact delivery services.
Can I order Pizza Hut's menu online or via app?
Yes, you can order online or via the Pizza Hut mobile app for delivery, carryout, or curbside.
What types of food does this Pizza Hut serve?
This Pizza Hut serves pizza classics like Meat Lovers® and Original Stuffed Crust®, as well as signature wings, pastas, and desserts.
How can I earn rewards or find deals at this Pizza Hut?
You can earn free pizza and get great deals by joining Hut Rewards® and checking the Pizza Hut deals page or mobile app for coupons and discounts.
Is the Pizza Hut location accessible for people with disabilities?
Yes, this Pizza Hut has a wheelchair accessible entrance and restroom.
What nearby fast food options are close to this Pizza Hut?
Nearby fast food restaurants include Taco Bell, McDonald's, and Hardee's, which provide more dining choices if you want variety while visiting the area.
Are there any nearby grocery or retail stores close to Pizza Hut?
Yes, Food City supermarket, Family Dollar discount store, Walgreens pharmacy, and Rite Aid drugstore are nearby for your convenience.
What recreational places are near the Pizza Hut in Pennington Gap?
The Pennington Gap Greenway park is close by, offering outdoor activities and a pleasant spot to visit before or after enjoying your meal at Pizza Hut.