Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
818 reviews
5 stars
282
4 stars
166
3 stars
157
2 stars
68
1 star
145
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and long wait times.
Food Quality
Feedback on food quality varied widely, with many complaints about undercooked items and incorrect orders, though some customers enjoyed their meals.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but others reported unsanitary conditions and unclean tables.
Speed of Service
Many reviews highlighted slow service, particularly during busy times, with several customers expressing frustration over long wait times.
Machine Issues
Frequent complaints about broken machines, particularly for milkshakes and frappes, led to customer dissatisfaction.
- FLFelicia LambSep 24, 20255.0The service and workers are great at this McDonald’s!! You couldn’t ask for better
- LRLarry RamsaySep 7, 20255.0Great place to get fast snack
- JBjimmy BrockSep 2, 20253.0They are slow as can be
- KHKathie HallAug 16, 20251.0Third visit trying to order frappe’s, and they say their machine is not working and they will not refund our money.
- DHDavid HowardJul 19, 20251.0The place nevers has frappe or milkshake the machines are always broken and your orders are very rarely right the workers are so rude and act like you bother them if they have to do there job instead of standing in a circle talking it's really went down hill worst McDonald's I have ever been to
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's in Pennington Gap, VA?
McDonald's is open daily from 5:00 AM to midnight, except on Fridays and Saturdays when it stays open until 1:00 AM.
What are the delivery hours for McDonald's in Pennington Gap?
Delivery is available every day from 5:00 AM to 10:45 PM at this McDonald's location.
Can I use the drive-through service at this McDonald's?
Yes, the drive-through is available daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.
What online options are available for ordering from this McDonald's?
You can order online through the McDonald's App available on iOS and Android or directly via their delivery website at https://mcdonalds.order.online/business/-5579.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup is available as a delivery and pickup service at this location.
What payment options does McDonald's in Pennington Gap accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services are provided at this McDonald's location?
The location offers drive-thru service, gift cards, mobile offers, mobile ordering, and free WiFi.
Are there any nearby fast food restaurants to this McDonald's?
Nearby fast food options include Hardee's, Pizza Hut, Pennington Gap Pizza Hut, and Taco Bell, providing variety if you want to explore different cuisines before or after visiting McDonald's.
What automotive services are near this McDonald's?
You can find automotive services nearby at Cumberland Automotive, Intoxalock Ignition Interlock, and Shine City Performance & Dyno LLC., which could be convenient if you need vehicle maintenance during your visit.
Are there any nearby recreational or shopping places around McDonald's?
Yes, nearby attractions include Pennington Gap Greenway Park for outdoor activities, East End Flea Market for thrifting, and Family Dollar for discount retail shopping, which you might want to visit during your time in the area.