McDonald's

3.5
2420 reviews
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Business Details

5761 E Virginia Beach Blvd, Norfolk, VA
23502, United States
(757) 461-1770
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5761 E Virginia Beach Blvd, Norfolk, VA
23502, United States

Hours

Reviews

3.5
2,420 reviews
5 stars
863
4 stars
480
3 stars
428
2 stars
193
1 star
456

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising the staff's friendliness while others reported rudeness and unprofessional behavior.

Food Quality

Food quality was inconsistent, with reports of cold, hard, or incorrect orders, though some customers noted fresh and hot food.

Cleanliness

The cleanliness of the restaurant was a concern for some customers, with mentions of dirty tables and restrooms.

Wait Times

Many customers experienced long wait times, particularly in the drive-thru, with some reporting waits of over 30 minutes.

Play Area

The presence of a children's play area was appreciated by families, making it a favorable spot for dining with kids.
  • MW
    maurita ward
    Nov 8, 2025
    2.0
    I haven’t eaten at McDonalds in a while because their employees are always rude & my visit today was no different. You literally come in contact with 2 people in the drive thru, the money taker & the person handing you your food…the guy handing me my food was rude. No hello, no go to hell, no nothing…opened the window, gave me my drink, had his head turned the other way while handing me my food, I said thank you, he just walked away from the window. These fast food places need to do better training with their employees on customer service even though it should be self explanatory, clearly it’s not. I guess their parents didn’t teach them manners & they carry that over into teenage/adult hood. It’s so rude not to say hello or you’re welcome when working with customers. I’ve been working with customers all my life & I would never be rude to somebody who I don’t know or who hasn’t done anything to me. Next time I’m going to snatch my food out their hand & pull off. I’m going to start giving the same energy I get with these fast food workers. My fries was hot though
  • TL
    Ty Lincoln
    Nov 6, 2025
    5.0
    Best McDonald’s I’ve ever eaten at!! My coworkers and I eat here often. Food is always delicious. The owner is always putting in hard work to make it an enjoyable place for a fast meal.
  • BE
    b “whalesmith” east
    Nov 1, 2025
    5.0
    Exceptional team here. Fast, hot, and clean. Manager running expo may be the best in the business.
  • CH
    Colby Henderson
    Oct 24, 2025
    5.0
    Each time that I've been here for breakfast or lunch, my food has always been hot and fresh. Literally the best McDonald's that I've been to in the states.
  • JS
    jason s
    Oct 23, 2025
    4.0
    Weird smell in the lobby the day we went. Food was what you would expect from McDonald's.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 5761 E Virginia Beach Blvd, Norfolk, VA?

McDonald's at 5761 E Virginia Beach Blvd is open 24 hours a day, seven days a week.

Is there a drive-thru service available at this McDonald's location?

Yes, the McDonald's has a drive-thru service that operates 24/7.