McDonald's

3.2
1386 reviews
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Business Details

8402 Tidewater Dr, Norfolk, VA
23518, United States
(757) 588-5675
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8402 Tidewater Dr, Norfolk, VA
23518, United States

Hours

Reviews

3.2
1,386 reviews
5 stars
409
4 stars
229
3 stars
282
2 stars
130
1 star
336

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and issues with order accuracy.

Staff Friendliness

Some reviews highlighted friendly and helpful staff, while others noted rudeness and poor customer service.

Food Quality

Food quality was inconsistent, with some customers receiving hot and fresh meals, while others reported cold or poorly prepared food.

Cleanliness

The restaurant was noted as clean by some customers, but others mentioned issues with cleanliness and unsanitary conditions.
  • NT
    Nicole Talley
    Dec 23, 2025
    5.0
    The lady who took our order was friendly and talked to us as if she had known us for a life time. Its rare to go into a fast food restaurant and feel welcomed. It was clean too.
  • PC
    Pink Cat
    Dec 3, 2025
    1.0
    It's always a line in the Drive-Thru or in-store food is never hot don't know why it's not hot when you are waiting
  • RF
    Ruben Fair
    Nov 17, 2025
    5.0
    This has to be my favorite McDonald's in Virginia. The staff is very helpful, attentive and my food is always served hot with a smile.
  • TF
    Tee Fearless
    Nov 17, 2025
    3.0
    It's a convenient location, but the service socks, drive through is always ling and to go in it's sees they focus more on drive thru orders as a washer I'm on a time limit
  • EW
    Eli Walt
    Nov 9, 2025
    1.0
    This place has finally hit rock bottom. They don't give a damn about quality control. Today I was given nuggets that were extremely overcooked to the point they were inedible. They were kind enough to replace them, but upon eating them, I could immediately tell they were cooked in the same vat of oil they cook their fish filets in. Which brings up more concern about cross contamination. My advice to you all, check the contents of your bag and your food before you leave the drive thur. Also, never order delivery from them, you'll just end up being disappointed in what you receive or dont receive.
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Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 8402 Tidewater Dr, Norfolk?

McDonald's is open daily from 6:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's?

The drive-thru is open every day from 5:30 AM until midnight.