McDonald's

2.9
1075 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8300 Hampton Blvd, Norfolk, VA
23505, United States

Hours

Reviews

2.9
1,075 reviews
5 stars
275
4 stars
165
3 stars
194
2 stars
96
1 star
345

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes, in both drive-thru and in-store orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Employee Attitude

Numerous customers noted indifferent or rude behavior from staff, contributing to a negative dining experience.

Food Quality

Several reviews mentioned that food was often cold or poorly prepared, with specific complaints about fries and nuggets.

Operational Issues

Frequent complaints about the restaurant not opening on time and technical difficulties affecting service.
  • ND
    Nathan Davis
    Nov 16, 2025
    1.0
    My wife ordered breakfast through the app about 10-15 minutes prior to the switch to lunch, I got there at 10:32 to pickup the food that I all ready payed for. They informed me that my order was cancelled since it was after 10:30 for breakfast. I explained to them that I had ordered the food prior to 10:30, the lady at the window told me she’s starts canceling any order for breakfast after 10:15. If breakfast is supposed to be served till 10:30, why are you canceling orders 15 minutes early. The app even said our order would be ready before 10:30. This felt like pure laziness, very unhappy
  • PD
    Paul Dickinson
    Nov 13, 2025
    2.0
    Pulled up to the drive thru window, waited a full two minutes before someone came to take my order with a completely unfriendly tone. From there had to wait at the window for close to ten minutes before they came out with my food, completely forgetting that I had ordered 2 drinks, so I had to wait for them to make those as well. Food seems okay, but terrible service all in all.
  • JB
    jessica b
    Nov 12, 2025
    1.0
    They somehow manage to mess up our doordash order every single time
  • GC
    Gabriel Sevilla (Count)
    Sep 20, 2025
    5.0
    Let me tell you NorFolks! this McDonald's at 8300 Hampton Blvd in Norfolk, VA—tremendous, absolutely tremendous, the most delicious spot I've ever hit, and I've hit a lot of them, believe me. I went with two double cheeseburgers and a medium Coke—juicy, perfect, nobody makes 'em better. Don't start judging me for ditching the fries combo; I want those fries scorching hot, not that sad, semi-warm nonsense by the time I get home, but hey, I was in a massive rush, folks, because cruising around Norfolk at night? Not my scene, total disaster waiting to happen, but listen up. Pulled up to the window, and this lady—very nice, extremely beautiful, African American or Spanish descent, I can never quite tell sometimes, it's tricky—but she was so polite, so classy, I felt like a king getting served. And get this, not at Burger King, no way—at McDonald's! I mean, who needs a crown when you've got service like that? Five stars, the absolute best, folks—huge win!
  • GH
    Gabrial Harris
    Sep 20, 2025
    1.0
    Website says they were open at 6 and I see employees walking in 30 mins later. I order on the app and went through the drive thru but nobody told me anything when they be ready. Don’t understand the logic with this place.

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's located at 8300 Hampton Blvd, Norfolk, VA?

McDonald's at 8300 Hampton Blvd is open daily from 5:30 AM to 10:00 PM on weekdays and Saturdays, with closing at 11:00 PM on Sundays.

When is the drive-through service available at this McDonald's location?

The drive-through is open from 5:30 AM to 11:00 PM on Mondays, Tuesdays, and Sundays, and until midnight from Wednesday through Saturday.