Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,417 reviews
5 stars
813
4 stars
519
3 stars
404
2 stars
237
1 star
444
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders, both for in-store and delivery.
Service Speed
Customers consistently mentioned slow service, with long wait times reported during both drive-thru and in-store visits.
Customer Service
Feedback highlighted a mix of positive and negative experiences with staff, with some praising individual employees while others noted rudeness and lack of attentiveness.
Food Quality
There were mixed reviews on food quality, with some customers receiving fresh and hot meals, while others reported cold or poorly prepared food.
Cleanliness
Several reviews pointed out cleanliness issues, particularly in the bathrooms and dining area.
- MLMonterroso Lopez1 day ago4.0Solo estuve ay por trabajo
- FFFuzzyBeachBearNov 3, 20253.0Always takes forever to get your good when in the drive through
- KWKenya wigginsNov 2, 20252.0Every time I go to this location it's always something. I was waiting on a SIMPLE order and they were giving other ppl their food who had WAY more items. I go in for my dad to get it I'm waiting turns out they already took him the food AND DID NOT TELL ME!!! i'm standing there growing more and more agitated and there were hella people back there working. Were even rude to a customer who was waiting for her grandkids happy meal that was sitting for 15 mins! Something has to give because what in the world.
- MYMelissa YoungOct 24, 20255.0I order on the app and do curbside pickup. They always get my order right and are super nice when they deliver my food. The breakfast is hot and a good price with the incentives provided on the app.
- LMLiyah MOct 22, 20251.0Apparently this store closes when they want to turn all lights off just sit here and tell you they aren’t taking orders. Lazy what a joke. It even says in McDonalds app they were open they refused to cancel my order and manager was super nasty. October 22nd 3am.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 3679 Sewells Point Rd, Norfolk, VA?
This McDonald's location is open 24 hours a day, 7 days a week, including all holidays.
Does this McDonald's offer drive-through service?
Yes, this McDonald's has a drive-through that operates 24/7.
What delivery options are available at this McDonald's?
Delivery services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order from McDonald's online or through an app?
You can order using the McDonald's App available on Apple App Store and Google Play, or through the delivery website at https://mcdonalds.order.online/business/-5579.
What payment methods does this McDonald's accept?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where can I find the menu for this McDonald's?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What nearby places can I visit along with McDonald's at Sewells Point Rd?
Nearby, you can visit Verizon Wireless for mobile needs, Cal'z Pizza for alternative dining, and Five Points Neighborhood Spot park, a great place to relax before or after your meal.
Are there other fast-food options near this McDonald's?
Yes, nearby fast-food options include KFC, Taco Bell, and another McDonald's location, giving you a variety of choices.
What local amenities are available near McDonald's for convenience?
You can find a Coin Laundry for cleaning needs, Redbox for movie rentals, and a 7-Eleven convenience store nearby.
Does McDonald's at this location offer any rewards or loyalty programs?
Yes, they offer MyMcDonald's Rewards where you can earn points for free food. Learn more at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.