Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,425 reviews
5 stars
819
4 stars
519
3 stars
406
2 stars
237
1 star
444
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, long wait times, and issues with order accuracy.
Customer Experience
Many reviews highlighted rude staff interactions and a lack of helpfulness, contributing to a negative overall experience.
Food Quality
While some customers enjoyed fresh and hot food, others complained about cold, stale, or incorrect orders.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant and restrooms, impacting customer satisfaction.
- NGNaomi GrandezJan 5, 20265.0Food was fresh and hot !! Customer service was amazing as helll ! Probably the best McDonald I’ve been too!!!!
- LHLaToya HolleyDec 30, 20253.0They got my order correct but my food was cold
- ACanthony cowlesDec 23, 20251.0Came in at 8:30 p.m. all four Lobby kiosks were shut down, no one at the counter to talk to, had two children with me so I needed the kiosk to be working in the lobby, was about to spend over $60 in that place had to go somewhere else
- JFJulissa FigueroaDec 18, 20251.0I needed help because the kiosk wasn’t working and the manager and worker told me I had to wait for a code to refresh, but they are the ones that said complete your order at the kiosk versus a register. Everytime I come here they are rude and not helpful. Do better
- RCRonak ChhedaDec 2, 20253.0It recently has undergone a renovation and they've removed the soda dispenser. If you want refills, good luck getting one. The renovated seating and everything is 'open-plan' so good luck with everybody seeing how you eat. The people who work there are the sweetest possible folks you'll ever meet. It's just corporate greed for the next quarter at this point.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 3679 Sewells Point Rd, Norfolk, VA?
This McDonald's location is open 24 hours a day, 7 days a week, including all holidays.
Does this McDonald's offer drive-through service?
Yes, this McDonald's has a drive-through that operates 24/7.
What delivery options are available at this McDonald's?
Delivery services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order from McDonald's online or through an app?
You can order using the McDonald's App available on Apple App Store and Google Play, or through the delivery website at https://mcdonalds.order.online/business/-5579.
What payment methods does this McDonald's accept?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where can I find the menu for this McDonald's?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What nearby places can I visit along with McDonald's at Sewells Point Rd?
Nearby, you can visit Verizon Wireless for mobile needs, Cal'z Pizza for alternative dining, and Five Points Neighborhood Spot park, a great place to relax before or after your meal.
Are there other fast-food options near this McDonald's?
Yes, nearby fast-food options include KFC, Taco Bell, and another McDonald's location, giving you a variety of choices.
What local amenities are available near McDonald's for convenience?
You can find a Coin Laundry for cleaning needs, Redbox for movie rentals, and a 7-Eleven convenience store nearby.
Does McDonald's at this location offer any rewards or loyalty programs?
Yes, they offer MyMcDonald's Rewards where you can earn points for free food. Learn more at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.