Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,458 reviews
5 stars
474
4 stars
254
3 stars
232
2 stars
121
1 star
377
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported long wait times, often exceeding 20-30 minutes, especially in the drive-thru.
Staff Attitude
Feedback indicated a mix of friendly and rude service, with some employees displaying indifference or unprofessional behavior.
Operational Issues
Many reviews highlighted problems with the restaurant being closed during advertised hours, understaffing, and issues with order accuracy.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold or incorrect orders, as well as cleanliness concerns.
Management Concerns
Several reviews called for management changes due to poor service and operational inefficiencies.
- JRJavier Reyes2 days ago1.0Manager cursed me out in the drive thru because he is short staffed and said he is about to quit anyway, he said his name is Jeremy but i doubt it . Date 11/22/25 11:09 pm .
- VVValentineNov 14, 20251.0I straight up had this location tell me they weren't accepting orders from their own app, that they would only serve UberEats and DoorDash and that I needed to just leave and not pick my order up for a refund.
- TTtootsieNov 14, 20251.0Waited almost 2 hours (was behind 3 cars) and when i got to the kiosk he told me he would be right with me and then finally, 30 minutes later he came back. He was very rude and i will not be coming back. I have never seen this happen and i was very irritated.
- AHAlexis HintonNov 9, 20251.0Waited in line for half hour in the same spot. No movement. Not exactly what I call fast food
- LSLucas SchreiberNov 6, 20252.0One person in the drive through had an issue with her order. Instead of having them pull around and continue to serve other customers, they kept them there for 10+ minutes (still waiting) to fix her order. This was at 5:40am on Thursday. When many people are trying to get to work
Frequently Asked Questions About McDonald's
What are the operating hours for this McDonald's location?
This McDonald's is open 24 hours a day, 7 days a week.
Does this McDonald's offer delivery service?
Yes, delivery is available 24/7 through their delivery service.
Can I place an order through a mobile app for this McDonald's?
Yes, you can order using the McDonald's app available on the Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a drive-through available at this McDonald's and what are its hours?
Yes, there is a drive-through available 24 hours a day, every day.
What services does this McDonald's offer besides dining in?
This location offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Where is this McDonald's located?
It is located at 4108 Hampton Blvd, Norfolk, VA 23508, USA.
Are there any art museums nearby this McDonald's?
Yes, the Chrysler Museum of Art and the Barry Art Museum are nearby, great for a cultural visit before or after your meal.
Are there parking options near this McDonald's?
The Ted Constant Center Parking Garage is nearby, providing convenient parking if you visit McDonald's and nearby attractions.
What other dining options are close to this McDonald's?
Nearby dining options include Taco Bell, Raising Cane's Chicken Fingers, Lin's Garden (Chinese restaurant), Starbucks, Jimmy John's, Panera Bread, Chick-fil-A, and Punjabi Rasoi (Indian restaurant).