Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,232 reviews
5 stars
399
4 stars
223
3 stars
232
2 stars
114
1 star
264
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported issues with order accuracy and slow service, particularly in the drive-thru.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about undercooked items and cold food.
Staff Attitude
While some customers praised the friendliness of the staff, others noted rudeness and unprofessional behavior from employees.
Cleanliness
There were mixed reviews regarding cleanliness, with some customers reporting unsanitary conditions.
Management Issues
Several reviews highlighted poor management practices, including staff training and operational efficiency.
- MSMike SlatinskyNov 17, 20251.0Food quality is way down. Customer service is atrocious.
- SASamantha ANov 14, 20255.0I live up the street and come here all the time. Emoni who works the drive through window is amazing! She is up beat, funny, and makes sure my order is perfect every time! She deserves a promotion!
- RCRonak ChhedaNov 1, 20252.0Be careful in the parking lot, some people asking to buy them a burger or for change can get them very aggressive. Also, during the morning hours, drive thru line is very slow.
- KRKiara ReedOct 31, 20251.0This location is trash. Every time I come here, something is wrong with the order. Every. Time. Usually it’s the nuggets. I asked for 4, but got 3. A week ago I ordered a 10 piece but got 8. Today I got a happy meal but no lid for the bucket it came in, they forgot the sauce and the happy meal toy. It’s like the staff just doesn’t care. I feel like they treat all of their customers like they’re bad and just match the imaginary energy. Something’s gotta give.
- GRG RamOct 30, 20255.0There was a woman acting belligerent and needed 3 cop cars just for her. The atmosphere was perfect. Also the food was McDonald's quality and correct. 👍
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 4125 Granby St, Norfolk, VA?
McDonald's at 4125 Granby St is open daily from 6:00 AM to 11:00 PM for regular dining.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open every day from 5:30 AM until midnight (12:00 AM).
Can I order McDonald's food for delivery and what are the delivery hours?
Yes, delivery is available daily from 6:30 AM to 10:29 PM. You can place your order online at McDonald's delivery website.
What types of payment are accepted at McDonald's on Granby St?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does McDonald's offer mobile ordering or any mobile apps for ordering?
Yes, McDonald's provides mobile ordering via their official app, available on both iOS and Android platforms.
What services are provided at McDonald's on Granby St?
This location offers Drive-Thru, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
What is the address and phone number for this McDonald's location?
McDonald's is located at 4125 Granby St, Norfolk, VA 23504, and their phone number is +1 757-622-4515.
What nearby restaurants can I visit before or after dining at McDonald's on Granby St?
Nearby dining options include UMO, a Mexican restaurant; Blanca Food and Wine, an Italian restaurant and wine bar; Lo Mo Pizzeria, a pizza and diner spot; and Mi Hogar Mexican Restaurant for Tex-Mex cuisine.
Are there any nearby coffee shops close to McDonald's for grabbing a coffee or smoothie?
Yes, you can visit Briki Coffee House or blanca all day, a cafe offering coffee and smoothies, both located near McDonald's on Granby St.
What local services and shops are near McDonald's that customers might find useful?
Close to McDonald's, you can find Jay Jay's Car Wash, Mary Barnett Gifts and Decorative Accessories, and Zen Chi Day Spa, which offers beauty and spa treatments.