McDonald's

3.4
1412 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4215 Winchester Road, Marshall, VA
20115, United States

Hours

Reviews

3.4
1,412 reviews
5 stars
439
4 stars
310
3 stars
292
2 stars
114
1 star
257

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff interactions.

Food Quality

Many reviews mentioned cold, old, or poorly prepared food, with some customers experiencing food poisoning.

Cleanliness

The restaurant was often described as dirty, with complaints about filthy restrooms and unclean dining areas.

Positive Staff Interactions

A few customers highlighted positive experiences with specific staff members who provided friendly and helpful service.

Inconsistent Experience

Overall experiences varied widely, with some customers enjoying their meals while others expressed significant dissatisfaction.
  • DQ
    DannyBoy Quinn
    Oct 29, 2025
    2.0
    McDonald’s is not very high quality ingredients & I only got the cookies & Mc frappe which is the best they offer
  • PB
    Philip Baker
    Oct 14, 2025
    2.0
    They need to update their hours. Not a 24 hour place. 5am is open time.
  • AM
    Amanda Myers
    Oct 10, 2025
    1.0
    Waited over 10 minutes for a kids meal. Didn’t receive the fries and was never given a receipt. VERY disappointed! Paid $7 for 6 nuggets.
  • AW
    Austin Watkins
    Oct 7, 2025
    1.0
    This McDonalds is utter trash. Of the last five times I’ve been here not once has my order been anywhere near correct. E.g., the last two orders containing a kids meal 6-piece nuggets - only got a 4-piece nugget, no toy, no drink, and missing fries. Seriously!? I’ll either drive to another McDonalds or go elsewhere. Never again.
  • EA
    Eva Armell
    Oct 1, 2025
    1.0
    Went through drive through on 09-30-2025, ordered my food asked for a coke zero. I am diabetic cannot have sugar, well guess what i got a Dr. Pepper. Also the food was not hot. I will not be eating at this McDonalds again. This type of service and mistakes are not the way to treat your customers.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Marshall, VA?

McDonald's in Marshall, VA is open 24 hours a day, 7 days a week.

Is the McDonald's on 4215 Winchester Road open for delivery all day?

Yes, delivery service is available 24/7 at this McDonald's location.