Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, incorrect orders, and rude staff interactions.
Food Quality
Many reviews mentioned cold, old, or poorly prepared food, with some customers experiencing food poisoning.
Cleanliness
The restaurant was often described as dirty, with complaints about filthy restrooms and unclean dining areas.
Positive Staff Interactions
A few customers highlighted positive experiences with specific staff members who provided friendly and helpful service.
Inconsistent Experience
Overall experiences varied widely, with some customers enjoying their meals while others expressed significant dissatisfaction.
DQ
DannyBoy Quinn
Oct 29, 2025
2.0
McDonald’s is not very high quality ingredients & I only got the cookies & Mc frappe which is the best they offer
PB
Philip Baker
Oct 14, 2025
2.0
They need to update their hours. Not a 24 hour place. 5am is open time.
AM
Amanda Myers
Oct 10, 2025
1.0
Waited over 10 minutes for a kids meal. Didn’t receive the fries and was never given a receipt. VERY disappointed! Paid $7 for 6 nuggets.
AW
Austin Watkins
Oct 7, 2025
1.0
This McDonalds is utter trash. Of the last five times I’ve been here not once has my order been anywhere near correct. E.g., the last two orders containing a kids meal 6-piece nuggets - only got a 4-piece nugget, no toy, no drink, and missing fries. Seriously!? I’ll either drive to another McDonalds or go elsewhere. Never again.
EA
Eva Armell
Oct 1, 2025
1.0
Went through drive through on 09-30-2025, ordered my food asked for a coke zero. I am diabetic cannot have sugar, well guess what i got a Dr. Pepper. Also the food was not hot. I will not be eating at this McDonalds again. This type of service and mistakes are not the way to treat your customers.
What are the operating hours for McDonald's in Marshall, VA?
McDonald's in Marshall, VA is open 24 hours a day, 7 days a week.
Is the McDonald's on 4215 Winchester Road open for delivery all day?
Yes, delivery service is available 24/7 at this McDonald's location.
Does this McDonald's location offer drive-thru service?
Yes, the McDonald's on 4215 Winchester Road offers drive-thru service 24 hours a day.
Can I order McDonald's food online or via an app?
Yes, you can order online through their delivery URL or use the McDonald's app available on both iOS and Android.
What kinds of payment options are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is curbside pickup available at this McDonald's?
Yes, curbside pickup is available at this McDonald's location.
Where is this McDonald's located?
This McDonald's is located at 4215 Winchester Road, Marshall, VA 20115, United States.
What nearby places can I visit before or after dining at McDonald's?
Nearby points of interest include Marshall Historic District for a historical visit, and local stores like 7-Eleven and Food Lion for convenience shopping.
Are there other dining options near McDonald's on Winchester Road?
Yes, nearby dining options include Foster's Grille, Great Wall Chinese Restaurant, Subway, and Anthony's Pizza for a variety of cuisine.
What services near McDonald's can help with automotive or fuel needs?
Near McDonald's, you can find bp America and BP gas stations for fueling and convenience needs.