McDonald's

3.7
1373 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
62 E Midland Trl, Lexington, VA
24450, United States

Hours

Reviews

3.7
1,373 reviews
5 stars
540
4 stars
325
3 stars
243
2 stars
106
1 star
159

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude staff, long wait times, and incorrect orders, leading to a frustrating experience.

Food Quality

Many reviews mentioned cold or poorly prepared food, with specific complaints about undercooked items and wrong orders.

Cleanliness

Several customers noted dirty dining areas and restrooms, impacting their overall experience.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good food quality during their visits.
  • RL
    Rob Luke
    2 days ago
    5.0
    Good service
  • BA
    Brian Aldrich
    Jan 3, 2026
    2.0
    My wife and I came in about 540 in the morning on a Saturday. We used the kiosk to place our order and proceeded to wait 10 minutes before our order of 3 breakfast sandwiches and 2 hash browns was ready. We hardly saw employees walking around or attending the counters. The hash browns we received were room temperature as they had been in the warmer for longer than we had been in the store. The English muffins were slightly burnt. We got no apology or anything for how long it took to get us our order, there was no other customers in front of us in "line". We will not be coming back to this McDonalds ever. Best thing about the visit was the speed of placing our order and the cleanliness of the dining room.
  • LP
    Local Persons
    Jan 2, 2026
    3.0
    Please don’t give me an “oreo McFlurry” that’s just vanilla icecream with a little bit of oreo crumble on top unblended.
  • SS
    Sports_are_the_best
    Dec 24, 2025
    1.0
    Everything was just awful here. The old woman at the counter was awful and was so rude to evreyone in my family. All the managers went on break at the same time and still that old lady had also no idea how to work anything and could serve NO ONE. This is the second time this has happened with this old lady and I’m sick of it. If you go here and see her you mind as well leave cause you won’t get your food. Oh and also the food arrived 20 minutes after we ordered it and it was freezing cold. This was all and all just an awful experience. I DO NOT RECOMMEND GOING HERE.
  • WS
    wayne smith
    Nov 25, 2025
    1.0
    Went through drive through to get biscuit the biscuit was hard as rock went inside to get replaced got back in car checked it it was hard as rock I put in trash and left

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 62 E Midland Trl, Lexington, VA?

McDonald's is open daily from 5:00 AM to midnight.

What are the delivery hours for McDonald's in Lexington, VA?

Delivery is available daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it extends until midnight.