Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,362 reviews
5 stars
533
4 stars
325
3 stars
242
2 stars
105
1 star
157
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and wrong food being served.
Service Quality
Feedback highlighted a mix of rude and unprofessional staff behavior, with some customers experiencing long wait times and poor customer service.
Food Quality
Several reviews mentioned that the food was often cold, undercooked, or not fresh, leading to dissatisfaction.
Cleanliness
Customers noted dirty dining areas and restrooms, with some expressing concern over unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and good food quality at certain times.
- LLLeyLey411 day ago5.0Everybody I've had to deal with have been awesome thank you for taking care of me I'm the one with the double cheeseburger onion allergy my name is Kim by the way y'all have a blessed evening and a happy holidays
- ZVzen vaporsNov 10, 20255.0I will honestly say this is ONE of the best McDonalds I've ever ver been to. I'm 51 years old and been to 1000's of McDonalds in my lifetime. And this by far was one of the best experiences and food quality I've received. The service was excellent . I recently got out of hospital and I couldn't have salt on anything I ordered. The manager Whitney took my order . She was very professional , courteous and extremely helpful . She made sure ALL my food was fresh and without salt . She actually practically burned her hand just to make sure my fries had no salt . And she made sure ALL MY FOOD was made to order and fresh . Thank you Whitney !!! My whole family enjoyed our meal and experience. I will definitely be back !!
- IPIzac PetersonNov 2, 20251.0I was given the wrong order in the drive though, then came inside and asked for it to be fixed. After 20 minutes nothing happened so I gave up and left. Not the brightest people working here, I'd recommend not going.
- JHJohnathan HostetterOct 29, 20251.0Food is good but every single time I order there is something messed up either strawberry banana shake that arrives as a strawberry mango or a Coca-Cola that arrives as a diet Coke today I specifically ordered Monopoly items and everything arrived in regular boxes and my drink was in a mcCafe cup no monopoly pieces
- NNNataliaOct 26, 20251.0Would give manager of this place a zero if could - self-order station doesn’t work properly (doesn’t print paper with number) and, when we reported it, the manager just brushed it off with “it doesn’t work”… huh? And just the way the front line manager looked - very sloppy - didn’t project a lot of professionalism in general, so it’s not surprising that the place is kinda of a mess. Won’t be stopping here again for sure.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 62 E Midland Trl, Lexington, VA?
McDonald's is open daily from 5:00 AM to midnight.
What are the delivery hours for McDonald's in Lexington, VA?
Delivery is available daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it extends until midnight.
Does this McDonald's location offer drive-thru service?
Yes, the drive-thru is open daily from 5:00 AM to midnight.
Can I place a mobile order or use mobile offers at this McDonald's?
Yes, this McDonald's supports mobile ordering and offers through their app and website.
What payment options are accepted at McDonald's Lexington location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is curbside pickup available at this McDonald's?
Yes, curbside pickup is available as part of their pickup and delivery services.
Where is McDonald's located in Lexington, VA?
It's located at 62 E Midland Trail, Lexington, VA 24450.
Which nearby fast food restaurants can visitors check out around McDonald's?
Nearby fast food options include Hardee's, Pizza Hut, Taco Bell, and Papa Johns Pizza, all within the same area for variety in dining choices.
Are there nearby gas stations close to McDonald's for convenience?
Yes, several gas stations such as Pit Stop Convenience Stores, Exxon, and MIDLAND TRAIL CITGO 603 are nearby, making it easy to refuel or grab quick items along with your meal.
What nearby attractions can customers visit before or after dining at McDonald's?
Safari Park Virginia, a petting zoo and local park, is close by and offers a fun family outing near McDonald's.