McDonald's

3.5
616 reviews
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Business Details

12730 Harbor Dr, Lake Ridge, VA
22192, United States
(703) 491-5563
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12730 Harbor Dr, Lake Ridge, VA
22192, United States

Hours

Reviews

3.5
616 reviews
5 stars
246
4 stars
122
3 stars
87
2 stars
46
1 star
115

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, particularly during drive-thru and in-person interactions.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and a lack of attention to detail in fulfilling requests.

Cleanliness and Hygiene

Several customers expressed concerns about the cleanliness of the restaurant, including foul odors and pest issues.

Food Quality

Feedback indicated inconsistent food quality, with some customers receiving cold or improperly cooked items.

Positive Experiences

Despite the negative feedback, some customers praised the friendly service and enjoyed their meals, indicating that experiences can vary.
  • MS
    Mary S
    Oct 23, 2025
    5.0
    Bright, clean, and quiet this morning. Enjoyed my bacon, egg, and cheese bagel.
  • SJ
    Sultana Jones
    Oct 14, 2025
    3.0
    It's McDonald's what can I say
  • NK
    Nicole K
    Sep 5, 2025
    1.0
    Service sucked in the drive thru on September 5th at 11:00pm,,they refused to give me my fries that I paid for.. Even the Manager on Duty was Very Rude ,stay away from this place.
  • SS
    santialoveme
    Aug 25, 2025
    2.0
    Placed an online order for a caramel coffee ( paid for 5 extra caramel. The coffee had no flavor I asked for more she put an extra pump it was still water cream. Then paid for more caramel. The hash brown was cold and really soft I asked for it to be a little more crispy and that was given an inedible hash brown. 1st and last time here. Also the bathrooms smell foul. DO NOT COME HERE!!!
  • JL
    Joezia Lofton
    Aug 23, 2025
    3.0
    They got my order wrong. Asked for no mustard on my mic double burger only. The had mustard on the burger no pickles. The food was to salty.
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Frequently Asked Questions About McDonald's

What are the regular business hours of McDonald's at 12730 Harbor Dr, Lake Ridge, VA?

McDonald's is open from 5:00 AM to midnight Sunday through Thursday, and from 5:00 AM to 1:00 AM on Fridays and Saturdays.

Does this McDonald's location offer drive-thru service? What are its hours?

Yes, the McDonald's offers drive-thru service daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.