McDonald's

Reviews

• JE

  JOHNNY EPSTEIN

  4 days ago
  2.0
  So it’s 6:30am on a Thursday . Usually it takes yall the whole overnight shift to clean the frappe/smoothie machine. I don’t know if yall are careless but I expect a dang smoothie by morning because that’s what breakfast comes with for hall. Ima let it slide
• TS

  tea sky

  Nov 9, 2025
  5.0
  My app wasn’t working during for the order but the night shift guy and other staff were very nice about it. Give all the night shift crew raises happened around 3am
• PS

  PJ S

  Oct 30, 2025
  1.0
  Ordered the Monopoly Specific items and was given old boxes and cups. Whats the point of ordering Monopoly food of I'm not getting my tickets. Didn't even tell me that they ran out. I found out about the missing pieces when I got home. Wasted my time and my drive.
• WC

  Wooseon Choi

  Oct 18, 2025
  1.0
  Manager Hostility & System Failure: Order #693 Missing and Customer Treated Like a Thief Date of Incident: October 18th Time of Incident: Approximately 11:30 AM – 12:30 PM Order Number: 693 This complaint is not about a minor error; it is about a manager who treated me, my husband and my two young children like criminals. Detailed Account of the Incident: 1. System Error: Immediately after placing my to-go order (#693), I waited directly at the pickup counter. I watched my number flash onto the "In Progress" screen and disappear within an impossible approximately 10 seconds. The order included multiple items (two combos, two McFlurries, McNuggets, a mini-burger, and drinks), making immediate completion physically impossible. 2. Staff Escalation: I first alerted a black-haired male staff member who failed to return after checking the kitchen. I then explained the issue (number vanishing instantly) to a female staff member wearing a black Hijab, who took my receipt to investigate. 3. Managerial Hostility: The Manager then emerged and, without performing any serious investigation, flatly insisted the order was already completed and handed to a customer. I repeatedly stressed that I had been standing right there with my two children and had not been called. 4. Accusatory Behavior: The Manager returned again with a visibly unpleasant and dismissive expression. She then committed the most insulting act: she crumpled my physical receipt with her hand and clutched it defensively, demanding that I recite the entire order from memory to prove I was the purchaser. She further escalated this hostile line of questioning by demanding I verify that the credit card printed on the receipt belonged to me. I had to pull up my mobile banking app to prove my purchase. The system error (marking a complex order as complete in seconds) is a clear internal mistake. However, the Manager’s response was inexcusable. Instead of recognizing the high probability of a kitchen or system error, she refused to acknowledge any store responsibility and, through her aggressive and humiliating line of inquiry (concealing my receipt, demanding proof of purchase), she openly accused a waiting customer with two young children of attempted theft. Her actions were deliberately hostile, unprofessional, and humiliating. Her behavior was solely intended to discredit me rather than resolve an obvious operational failure.
• RM

  Rachida MIMOUNI

  Oct 11, 2025
  1.0
  Me and my friend enter the building with cash. We tried 4 different booths that didn't even work with cash even though it had the signal that it worked. My friend orders a chick fila sandwich, and gets someone else's order that they supposedly mixed up. After getting his order it ends up having no ketchup, and much less pickles than ordered. When it's turn for my service, I stand at the cashier for around 3 minutes with no service. Finally someone comes that doesn't even speak fluent English. I order McDouble Meal Deal, and she ends up giving me just a double cheeseburger with no nuggets or fries. Finally, I end up getting what I paid for, but it took way longer than the expectation. The burger and fries were very low quality. Would never come here again.

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