Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Mixed reviews on staff friendliness; some customers reported rude service while others praised helpful staff.
Food Quality
Food quality is inconsistent; some enjoyed the burgers and fries, while others found them greasy or over-seasoned.
Cleanliness
The restaurant is generally reported as clean, but some customers noted dirty floors and unsanitary conditions.
Pricing
Many customers felt the prices were too high for the quality and portion sizes of the food.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
SA
Savannah Abshire
Nov 2, 2025
2.0
They were out of scorchin’ items, told us they made the last shake at 2pm, and also had no diet coke left in the machine… Service was subpar. Food was eh. Lots of little issues adding up.
HN
Heidy Nunez
Oct 24, 2025
5.0
Micheal great honestly wonderful customer service. Organization of menu east to understand. Clean environment. Over all great restaurants no complaints.
CV
Carson Vaughan
Oct 23, 2025
1.0
I went to the restaurant at 1 PM for lunch, intending to make a purchase that would be about $33 in total. I pay with a $50 bill and am told that they "don't have change for a 50." In the middle of lunch rush, they have a 20 in the register, they're refusing service for no reason.
DY
Dulce Yasay-Tadaya
Oct 18, 2025
4.0
This Smashburger restaurant has a pleasant ambiance. The staff are busy but courteous. The chili dog has a slightly salty flavor, but the burger and fries are enjoyable. Overall, it provides a satisfactory experience.
SP
Susan Pacheco
Oct 11, 2025
3.0
Food is usually good here. But the person taking the order gave is regular fries instead of loaded fries. Mistakes happen but when asked to have it rectified they told us we had to then pay for the condiments to put on it. There mistake and i have to pay? What is that
Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the operating hours for Smashburger?
Smashburger is open from 11:00 AM to 8:00 PM Monday through Thursday and Sunday, and from 11:00 AM to 9:00 PM on Friday and Saturday.
Does Smashburger offer delivery service?
Yes, Smashburger offers delivery service daily with hours from 11:30 AM to 7:30 PM Monday through Thursday and Sunday, and until 8:30 PM on Friday and Saturday.
Can I order Smashburger meals through an app?
Yes, you can order Smashburger meals through their app available on the Apple App Store or via their website menu and order URLs.
Is Smashburger suitable for families and children?
Yes, Smashburger welcomes families and children and offers a children's menu.
Does Smashburger accommodate dietary preferences such as vegetarian options?
Yes, Smashburger serves vegetarian options alongside other menu items.
Is Smashburger wheelchair accessible?
Yes, Smashburger has wheelchair accessible entrances, parking, seating, and restrooms.
What nearby restaurants can I visit along with Smashburger in Peninsula Town Center?
Nearby restaurants at Peninsula Town Center include Mission Bbq, Subway, First Watch - Hampton, Panda Express, Bennigan’s, Park Lane Tavern, Hangry Joe's Hot Chicken & Wings, Buffalo Wild Wings, MOD Pizza, Tokyo Japanese Steak House, mezeh, and Crumbl - Hampton for desserts.
Are there fitness or wellness centers nearby Smashburger?
Yes, nearby wellness options include Reddit Fable Works, a fitness trainer and sports club, as well as chiropractic services like The Joint Chiropractic and Center for Seeking Peace PLLC.
What other services are available near Smashburger that customers might visit?
Nearby services include Navy Federal Credit Union and Bank of America for financial needs, Visionworks and LensCrafters for eyecare and eyewear, Cox Solutions Store for telecommunications, and Sport Clips Haircuts for grooming.