Business Details
About
Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
3.9
773 reviews
5 stars
366
4 stars
174
3 stars
84
2 stars
50
1 star
99
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on staff friendliness; some praised excellent service while others reported rudeness and indifference.
Food Quality
Food quality is inconsistent; some customers enjoyed their meals while others found them greasy or poorly prepared.
Pricing
Many customers felt the prices were too high for the quality and portion sizes offered.
Cleanliness
The restaurant is generally reported as clean, but some reviews mentioned dirty floors and unsanitary conditions.
Order Accuracy
Frequent complaints about incorrect orders and issues with menu items being unavailable.
- BYBrooklyn New YorkDec 20, 20255.0Kudos to Brandy, the manager/host, and her staff. Brandy was extremely kind and accommodating, and her customer service was truly top tier. The restaurant was clean and inviting, and the food was great. My order was a deluxe smash and smash fries & smash sauce. The Strawberry Dragonfruit Refresher paired with the outstanding customer service made the experience a 10/10. I definitely plan on visiting her store again.
- SASavannah AbshireNov 2, 20252.0They were out of scorchin’ items, told us they made the last shake at 2pm, and also had no diet coke left in the machine… Service was subpar. Food was eh. Lots of little issues adding up.
- HNHeidy NunezOct 24, 20255.0Micheal great honestly wonderful customer service. Organization of menu east to understand. Clean environment. Over all great restaurants no complaints.
- CVC VOct 23, 20251.0I went to the restaurant at 1 PM for lunch, intending to make a purchase that would be about $33 in total. I pay with a $50 bill and am told that they "don't have change for a 50." In the middle of lunch rush, they have a 20 in the register, they're refusing service for no reason.
- DYDulce Yasay-TadayaOct 18, 20254.0This Smashburger restaurant has a pleasant ambiance. The staff are busy but courteous. The chili dog has a slightly salty flavor, but the burger and fries are enjoyable. Overall, it provides a satisfactory experience.
Frequently Asked Questions About Smashburger
What type of food does Smashburger offer?
Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the operating hours for Smashburger?
Smashburger is open from 11:00 AM to 8:00 PM Monday through Thursday and Sunday, and from 11:00 AM to 9:00 PM on Friday and Saturday.
Does Smashburger offer delivery service?
Yes, Smashburger offers delivery service daily with hours from 11:30 AM to 7:30 PM Monday through Thursday and Sunday, and until 8:30 PM on Friday and Saturday.
Can I order Smashburger meals through an app?
Yes, you can order Smashburger meals through their app available on the Apple App Store or via their website menu and order URLs.
Is Smashburger suitable for families and children?
Yes, Smashburger welcomes families and children and offers a children's menu.
Does Smashburger accommodate dietary preferences such as vegetarian options?
Yes, Smashburger serves vegetarian options alongside other menu items.
Is Smashburger wheelchair accessible?
Yes, Smashburger has wheelchair accessible entrances, parking, seating, and restrooms.
What nearby restaurants can I visit along with Smashburger in Peninsula Town Center?
Nearby restaurants at Peninsula Town Center include Mission Bbq, Subway, First Watch - Hampton, Panda Express, Bennigan’s, Park Lane Tavern, Hangry Joe's Hot Chicken & Wings, Buffalo Wild Wings, MOD Pizza, Tokyo Japanese Steak House, mezeh, and Crumbl - Hampton for desserts.
Are there fitness or wellness centers nearby Smashburger?
Yes, nearby wellness options include Reddit Fable Works, a fitness trainer and sports club, as well as chiropractic services like The Joint Chiropractic and Center for Seeking Peace PLLC.
What other services are available near Smashburger that customers might visit?
Nearby services include Navy Federal Credit Union and Bank of America for financial needs, Visionworks and LensCrafters for eyecare and eyewear, Cox Solutions Store for telecommunications, and Sport Clips Haircuts for grooming.