Pizza Hut

3.5
828 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 2724 W Mercury Blvd in Hampton, VA. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Cash onlyNot available

Location

Pizza Hut
2724 W Mercury Blvd, Hampton, VA
23666, United States

Hours

Reviews

3.5
828 reviews
5 stars
361
4 stars
131
3 stars
87
2 stars
68
1 star
181

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the pizza, describing it as hot, fresh, and delicious, though some reported issues with undercooked or poorly prepared items.

Service Speed

Many customers experienced long wait times for their orders, both for pickup and delivery, with some noting that the service was slow and disorganized.

Customer Service

While some staff were praised for being friendly and helpful, others were criticized for rudeness and poor management, leading to negative experiences.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, although some customers noted that the staff would correct mistakes when brought to their attention.

Cleanliness and Atmosphere

The store was described as small and sometimes disorganized, with some customers expressing concerns about cleanliness and the overall environment.
  • MF
    Matt Fernandez
    Nov 13, 2025
    5.0
    Kiki was the best employee in the store. She constantly has a smile on her face and assures you that your order is good.
  • RM
    Richard Moody
    Nov 8, 2025
    4.0
    Order is either always ready when I arrive and I never have to wait long. I recommend this location.
  • JC
    Jc Cordova
    Nov 1, 2025
    1.0
    Wow, I've never went to this pizza hut before, and I will never ever go back there , 1st the girl taking my order was rude , 2nd I had to repeat my order 3 times , the inside could use a deep cleaning was dirty and not clean , when my pizza was done , a man gave it to me and says look at it see if its OK to me , and 1st I asked him after looking at it , ware is the sausage ,a few slices only had 2 little pieces of sausage on it and pepperoni was not on all the slices, I said I'm not paying $22 bucks for that instead of me leaving he should of asked to remake it, I will never ever go there and I read alot of the reviews they have poor services, I don't need a sorry , I need them to fix there service and give people what they paying for
  • MA
    Michael Askew
    Oct 31, 2025
    1.0
    Ordered food ahead of time. Got there and it was a chaotic scene!! No organization, customers arguing over who got there first, ladies at the register visibly frustrated, people coming back with wrong orders 😫… received my food… 2 pizzas, wings with 6 breadstickS and a 1/2 cup of marinara sauce🤦🏾‍♂️ imagine how my night is about to go with some dry bread 😫😫😫
  • SP
    Shyania Pinkney
    Oct 31, 2025
    1.0
    Ordered online for a scheduled delivery. They ended up making my order immediately and I got the notification that it was getting ready for delivery. I called to explain it was too early. The girl on the phone said it didn’t show on her side that it was scheduled. I told them there’s nothing I can do about their system but it was too early. She put me on hold abruptly. Came back and told me her manager said they would cancel my order and remake it later but it won’t be delivered at twelve cause they are too busy at 12. When I started asking question like who would deliver it and if it’s canceled is it going to be re ordered in the system she just put me on hold again in the middle of my sentence. Now I’m going to have to go in store to deal with this. Such a terrible manager that she can’t take over the phone call when there’s a situation that the person who answered the phone can’t handle on her own.

Frequently Asked Questions About Pizza Hut

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