McDonald's

3.8
849 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
104 Vaden Drive, Gretna, VA
24557, United States

Hours

Reviews

3.8
849 reviews
5 stars
351
4 stars
201
3 stars
134
2 stars
61
1 star
102

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff while others report rude and unprofessional behavior.

Order Accuracy

Numerous complaints about incorrect orders and missing items, leading to frustration among customers.

Food Quality

Food quality varies significantly; some customers report fresh and hot meals, while others receive cold or poorly prepared food.

Cleanliness

The cleanliness of the restaurant is inconsistent, with some customers noting clean facilities while others report dirty tables and restrooms.

Management Issues

Concerns about management responsiveness and staff training, with reports of unaddressed complaints and lack of oversight.
  • AI
    Alphonza Irvin
    1 day ago
    1.0
    Horrible overpriced food. You can go to a real restaurant and pay less for better food. Avoid at all cost.
  • KD
    Kory Dowell
    Nov 16, 2025
    1.0
    Garbage, always takes forever. Order is usually wrong. This place needs some work. Garbage. Go somewhere else.
  • 66
    61loader
    Nov 4, 2025
    5.0
    I just moved in to the are and I come to this McDonald's because it has the best service and I come in the early morning and then again around 3 pm. April is in in the morning and Shawn and Aman
  • AW
    Amy W
    Sep 26, 2025
    4.0
    Attentive staff, nice new-looking building - we stopped on our way by on a long trip - hit the restroom, then just got a soda and a smoothie. Both were fine but the standout was the customer service and nice building!
  • AB
    Anne Barbour
    Aug 9, 2025
    1.0
    I went to Gretna Va McDonalds this afternoon and the girl that took my order was so rude and had an attitude. I pulled around to pay another young lady automatically said Im not the girl that took your order. I asked ohh so you had a lot of complaints on the one thats been taking the orders? She said yes a lot of people so I pulled around to get my food and this girl with glasses blonde hair was the one who took my order and instantly had a attitude and kept saying I didnt order what I DID order and she kept arguing so I asked to speak with the manager. The manager came up and I told her I didnt know what the girl problem was she had a attitude the whole time while taking my order and even arguing with me at the window all the manager said was shes sorry.. while the girl was standing right beside her smiling and STILL arguing with me that manager didnt do ANYTHING as we were arguing back and forth after a while the manager FINALLY pulled the girl away and told the other girl to shut the window nothing was said or anything!! Very very very unprofessional from the employee AND the manager itself!!!! I do not appreciate how I was treated and how I was talked to!!!!!!!

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 104 Vaden Drive, Gretna, VA?

Delivery is available from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.

Does McDonald's at this location offer drive-thru service and what are its hours?

Yes, McDonald's offers drive-thru service daily from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.